HP Laptop data recovery in Dublin

Photos, messages and files off a phone that will not turn on, assessed before anything is promised.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The HP Laptop. It carries whatever that machine shipped with, confirmed from its own label. HP laptops are identified by the product number on the underside, printed as P/N. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.

HP Laptop repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a data recovery actually fixes.

  • It went in water and there is a year of photos on itUrgent. Corrosion is the enemy of recovery and every day counts.
  • It is stuck restartingOften software, and often the best case for recovery.
  • The device will not power on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
  • It boots to a logo and no furtherSometimes the storage and sometimes software. The two have very different odds.
  • It was dropped and has not started sinceSay so. Physical damage changes the route entirely.
  • It went in waterTime matters here more than anywhere. The sooner it is opened and cleaned the more survives.
Before you spend anything

Is it definitely the storage?

Recovery and repair are not the same job, and doing them in the wrong order can cost you both.

IfThe phone is repairable
Repair it first. A working phone gives up its data far more easily and cheaply than a dead one.
IfIt got wet
Bring it in now and do not charge it. Every day of corrosion reduces what can be recovered.
IfYou have a cloud backup
Check what is already backed up before paying for anything. Sometimes the answer is that it is all there already, and we would rather tell you that.
IfIt still powers on at all
Start there. A device that boots, even badly, is far more likely to give its data up than one that does not.
IfThe account password is not known
Say so before we start. There are limits to what anybody can do with a device nobody can sign into, and it is better to know that up front.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Parts are ordered against the number printed on the component, not the name on the box, because the same model name covers very different hardware. What we are fitting is confirmed to you first, and it carries 360 days of cover.

Some manufacturers still supply parts for these and some do not. You get told which situation yours is in rather than a vague reassurance.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • An assessment of what is recoverable before you commit
    • Recovery attempted to a drive or a device you provide
    • A clear answer when something cannot be recovered
    • Nothing charged for data we cannot get back

    You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    The repaired function and the things around it are checked before we call you.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Will my data be safe?

    We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.

    The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.

    Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.

    Will it still survive a splash?

    Treat the device as no longer water resistant after any repair, including this one.

    An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.

    Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.

    If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    HP Laptop screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.

    Not for the data. If we cannot get it back you do not pay for the recovery.

    Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.

    No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.

    Turn on the automatic backup your device already has and check once that it is actually running. That is the whole task and it takes two minutes.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend

    sarah mcnamaraTrustpilot

    Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .

    Leticia SemensatoTrustpilot

    Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!

    David MaclannenGoogle

    Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.

    Maureen O'DwyerTrustpilot

    Highly recommend! Great service

    Tia AttewellTrustpilot

    This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.

    FranTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your HP Laptop screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic