Dell Laptop data recovery in Dublin

Photos, messages and files off a phone that will not turn on, assessed before anything is promised.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The Dell Laptop. It carries whatever that machine shipped with, confirmed from its own label. Dell laptops are identified by the Service Tag on the underside, a seven character code. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.

Dell Laptop repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

The faults a data recovery puts right.

  • It will not turn on and the photos are not backed upThe most common reason people come in for this, and it is often recoverable.
  • It was dropped and the screen is blackIf the storage is intact the data usually is too, even when the phone is beyond repair.
  • It is stuck restartingOften software, and often the best case for recovery.
  • It boots to a logo and no furtherSometimes the storage and sometimes software. The two have very different odds.
  • It was dropped and has not started sinceSay so. Physical damage changes the route entirely.
  • It went in waterTime matters here more than anywhere. The sooner it is opened and cleaned the more survives.
Before you spend anything

Is it definitely the storage?

Recovery and repair are not the same job, and doing them in the wrong order can cost you both.

IfYou have a cloud backup
Check what is already backed up before paying for anything. Sometimes the answer is that it is all there already, and we would rather tell you that.
IfThe storage chip itself is damaged
Be prepared for the answer to be no. We will say so plainly rather than charging you to find out slowly.
IfIt still powers on at all
Start there. A device that boots, even badly, is far more likely to give its data up than one that does not.
IfIt has been repeatedly powered on since it failed
Tell us how many times. Repeated attempts on failing storage reduce the odds and we would rather know.
IfThe account password is not known
Say so before we start. There are limits to what anybody can do with a device nobody can sign into, and it is better to know that up front.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

We source against the part number the laptop itself carries. That is the only way to be sure of a fit, and it is why we sometimes need the machine in front of us before quoting. Every part carries the 360-day warranty.

Some manufacturers still supply parts for these and some do not. You get told which situation yours is in rather than a vague reassurance.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • An assessment of what is recoverable before you commit
    • Recovery attempted to a drive or a device you provide
    • A clear answer when something cannot be recovered
    • Nothing charged for data we cannot get back

    Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.

    A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    Carried out here in Drumcondra rather than sent away, by people who do this repair daily.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Is anything on the device at risk?

    This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.

    Is it still water resistant afterwards?

    After any repair, ours included, work on the assumption that the device is no longer water resistant.

    The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.

    We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.

    If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    Dell Laptop screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and anybody who says otherwise is guessing. If the storage itself is damaged the answer can be no. We assess first, tell you honestly what the odds are, and you decide before spending anything.

    Not for the data. If we cannot get it back you do not pay for the recovery.

    Usually, yes, and where the phone is repairable that is what we recommend. A working phone hands over its data easily. Recovery from a dead one is specialist work and it costs more.

    Nothing. No fix, no fee applies here as it does everywhere else in the shop.

    Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend

    sarah mcnamaraTrustpilot

    Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .

    Leticia SemensatoTrustpilot

    Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!

    David MaclannenGoogle

    I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!

    OliviaTrustpilot

    Best phone shop in dublin just came from polland bought my new phone good service. Imend.

    ZdzislawTrustpilot

    Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.

    Roy CarolanTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your Dell Laptop screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic