iPhone 11 charging port repair in Dublin

A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.

Your price70Usually same day

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPhone 11 came out in 2019, with a 6.1 inch Liquid Retina HD LCD display and the A13 Bionic chip. Charging is over Lightning and it unlocks with Face ID. There is an aluminium frame, and it is rated IP68. Two cameras in a raised square block, a glossy glass back and rounded sides. Its screen is LCD rather than OLED, which is why an 11 screen costs less than an 11 Pro screen. A2221 is the model sold here.

iPhone 11 repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a charging port repair actually fixes.

  • Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
  • The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
  • It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
  • The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
  • It got hot around the port while chargingStop using that cable. A hot port is worth looking at before it takes the board with it.
  • It stopped charging after a soakingDo not plug it in. Charging through a corroded port is what turns a repairable phone into a board job.
Before you spend anything

Is it definitely the charging port?

This is the repair most often quoted when it is not needed, so it is worth going through properly.

IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfTwo different cables both fail
Now it is the phone. One cable failing is a cable; two is a port.
IfYou can see grey fluff when you shine a light in
That is the fault. A careful clean is often the whole repair and it costs a fraction of a port replacement.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

Nobody here will call a part original when it is not. If what fits your phone is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €70 includes

    • The port inspected and cleaned before anything is replaced
    • A replacement charging assembly where cleaning is not enough
    • Charging and data transfer both tested
    • 360-day warranty on the part and the workmanship

    You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    Choose the part

    Two tiers, named before you agree.

    A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.

    €85

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.

    €70

    The €70 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    Done at our Drumcondra bench by the technicians who do this every day.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Charging from the wall

    With the phone drawing real current, not just showing the lightning bolt.

    Microphone and speaker

    Both sit on or beside the charging assembly on most phones and both get disturbed during the repair.

    Fast charge negotiation

    Checked with a charger that supports it, because a port can charge slowly and look fine.

    Accessories through the port

    Headphones or a dongle where your device uses them, since they run through the same connector.

    Is anything on the device at risk?

    This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.

    Will it still survive a splash?

    Treat the device as no longer water resistant after any repair, including this one.

    An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.

    Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.

    If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPhone 11 screen questions.

    €70, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.

    Yes. Wireless charging does not use the port at all, which is also a useful way to keep a phone going until you can get the port sorted.

    Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.

    Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.

    It will charge at the speed the phone was designed for, which is faster than a worn port manages. It will not make the phone charge faster than it did when it was new.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Fixed my 12 pro charging port in a few minutes. Great price and great service

    emellettTrustpilot

    I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended

    dop krishnaTrustpilot

    I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house

    Mary MeehanTrustpilot

    The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

    RoseTrustpilot

    Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.

    Antonia QuirkeTrustpilot

    Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

    Padraig SwanTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

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    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPhone 11 screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic