iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counteriPhone 11 speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
Your price€85Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPhone 11 came out in 2019, with a 6.1 inch Liquid Retina HD LCD display and the A13 Bionic chip. Charging is over Lightning and it unlocks with Face ID. There is an aluminium frame, and it is rated IP68. Two cameras in a raised square block, a glossy glass back and rounded sides. Its screen is LCD rather than OLED, which is why an 11 screen costs less than an 11 Pro screen. A2221 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a speaker & microphone repair.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
- Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
- Sound only works on speakerphoneNarrows it to the earpiece rather than the loudspeaker.
- Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
- Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
What the €85 includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe €85 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Proximity
Checked at the same time, since it sits beside the earpiece and gets disturbed with it.
Earpiece and loudspeaker separately
They are different parts and a fault in one says nothing about the other.
Volume across the range
Quiet and loud, because a damaged driver often passes at low volume and rattles at high.
Is anything on the device at risk?
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Will it still survive a splash?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPhone 11 repairs.
Another model
Speaker & microphone repair for other iPhone models.
Asked all the time
iPhone 11 screen questions.
€85, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPhone 11 screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic