iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterA cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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iPhone X, from 2017, with a 5.8 inch Super Retina HD OLED display and the A11 Bionic chip. Charging is over Lightning and it unlocks with Face ID. There is 12MP wide and 12MP telephoto on the back and a stainless steel frame, and it is rated IP67. The first iPhone with Face ID, a notch and no home button. Only silver and space grey, and only two storage sizes, which separates it from the XS. The one sold in Ireland is A1901.
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €90 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
On a pad, because the coil sits directly under the panel that has just been replaced.
Every lens, checked for fragments and for focus, since the camera glass sits in the same assembly on most models.
Edges checked all the way round. A back that is proud at one corner will lift again.
Photographed against a plain surface to check for haze, which is how a badly seated lens shows up.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€90, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which restores a physical seal, but nobody outside a laboratory can restore an IP68 rating and we will not claim to.
It should, and we test it before you get the phone back. The charging coil sits directly under the rear panel, so it is one of the things a rear glass repair can disturb.
Not while it is flat and holding together. It becomes urgent when the glass starts lifting, because loose glass cuts fingers and lets dust and moisture inside.
Yes, noticeably. On most models a cracked back takes more off a trade-in valuation than the repair costs, which is the practical argument for doing it.
Treat it as no longer water resistant from the moment it broke rather than from the moment we open it. Fresh adhesive keeps rain and splashes out; nobody outside a laboratory restores an IP rating.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic