iMEND Premium
Original or manufacturer-grade part
The manufacturer's own panel, in the manufacturer's colour. The only tier that guarantees an exact match on the finishes nobody outside the factory reproduces.
Priced at the counteriPhone XS back glass replacement in Dublin
A cracked or shattered rear panel replaced, with the frame and camera surround checked before it goes back.
Your price€90Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
iPhone XS, from 2018, with a 5.8 inch Super Retina HD OLED display and the A12 Bionic chip. It charges over Lightning and it unlocks with Face ID. It is rated IP68. Externally almost identical to the iPhone X. Two vertical cameras, a stainless steel frame, and gold as a colour option, which the X never had. A2097 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a back glass replacement actually fixes.
- Cracked or shattered rear panelThe phone works, the back is broken. Mostly cosmetic at first, and it does not stay that way.
- Wireless charging gone since the breakSometimes the coil underneath is disturbed. Worth mentioning when you book, because it changes what we check.
- Cracks that spread every time the phone warms upGlass under tension. It will keep going, slowly, and it does not repair itself.
- Wireless charging has stopped workingThe coil sits under the back glass and can take damage in the same impact that broke it.
- The back is cracked and the phone will not sit flatCheck the battery. A swelling cell pushes from inside and it is a different and more urgent job.
- Sharp edges that catch on a pocketIt stops being cosmetic at this point. Loose glass cuts and it lets dust and moisture at the inside.
Before you spend anything
Is it definitely just the back glass?
The back is the one repair where doing nothing is a reasonable choice for a while, so it is worth being straight about when it is not.
IfThe back is cracked but nothing is lifting
There is no urgency. Put a case on it and book when it suits. It is worth knowing the phone is no longer sealed against water.
IfPieces are coming away or it is cutting your fingers
Get it done. Loose glass spreads, and it makes a straightforward job into a longer one.
IfYou are selling or trading the phone soon
Worth doing. A cracked back takes more off a trade-in valuation than the repair costs on most models.
IfGlass is lifting or coming away in pieces
Do it now. Loose glass cuts, and a back that has started shedding is a longer job than one that has not.
IfThe frame is bent as well as the back cracked
Bring it in before anything is ordered. A new back does not sit right on a bent frame and we would rather tell you that first.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
What the €90 includes
- A replacement rear panel fitted and sealed
- The camera surround checked and replaced where it is part of the panel
- Wireless charging tested after fitting
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
Back glass is cosmetic and structural at once, so the tier question is really about colour match and how the adhesive behaves.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On most colours it is indistinguishable; on a handful of finishes it is very slightly off and we will tell you which yours is before you decide.
Priced at the counterThe €90 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Ask about the wireless charging coil at the same time. It sits under this glass, it can be damaged in the same impact, and it is cheaper to sort while the phone is already open.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Wireless charging
On a pad, because the coil sits directly under the panel that has just been replaced.
Seal and fit
Edges checked all the way round. A back that is proud at one corner will lift again.
Wireless charging
Confirmed with a pad after the repair, because the coil sits directly under the part we replaced.
Seal around the edge
Refitted with fresh adhesive so rain and splashes stay out, which is the honest limit of what a resealed phone can promise.
What happens to what is on it?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Is it still water resistant afterwards?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPhone XS repairs.
Another model
Back glass replacement for other iPhone models.
Asked all the time
iPhone XS screen questions.
€90, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and treat it as no longer water resistant from the moment the glass broke, not from the moment we open it. We refit with fresh adhesive, which restores a physical seal, but nobody outside a laboratory can restore an IP68 rating and we will not claim to.
It should, and we test it before you get the phone back. The charging coil sits directly under the rear panel, so it is one of the things a rear glass repair can disturb.
On some models the rear glass is bonded into the housing and the whole device has to come apart to change it. On others it lifts off on its own and the job is far quicker. It is worth asking for your exact model, because the difference is large.
On several phones the back glass is bonded to the frame and has to be taken out in pieces with heat, and on some it is separated with a laser. The part is cheap; the removal is the job.
Yes, noticeably. On most models a cracked back takes more off a trade-in valuation than the repair costs, which is the practical argument for doing it.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPhone XS screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic