iMEND Premium
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterA battery that no longer holds a day, shuts the phone down early or has started to swell, replaced and tested before it goes back in your hands.
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MacBook 12-inch, from 2017, with a 12 inch Retina LCD display and the Intel Core M, m3, i5 or i7 chip. It carries One USB-C and headphone. There is an aluminium frame. The thinnest MacBook, with a single USB-C port for charging and everything else, no fan and gold or rose gold options. The one sold in Ireland is A1534.
A battery is the right answer most of the time, and it is worth ruling out the two things that imitate it.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Diagnostics from €25. A clean-up check is free.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
On a battery the tier is not about how it looks. It is about whether the cell holds the capacity printed on it.
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterPremium aftermarket, tested to the same standard
A cell made to the original specification with cycle data behind it. We will fit this happily; what we will not fit is a cell nobody can tell us how it was stored or what it tested at.
Priced at the counterThe price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
A cell sold as 3,300mAh that actually holds 2,900 shows full health on day one and falls off a cliff at eight months. That is the entire reason we are not the cheapest battery in Dublin.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
The repaired function and the things around it are checked before we call you.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Put on charge and watched draw current properly rather than just showing a percentage.
Felt and measured while charging. A battery that runs hot from day one is going back out.
A new cell that runs warm is a new cell we do not send out.
Refitted with fresh adhesive so the phone closes the way it did before it was opened.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook 12-inch is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Treat it as urgent. A swelling cell is under pressure and pushing your screen off its frame. Stop charging it, stop pressing the screen back down, and bring it in. We dispose of swollen cells properly rather than putting them in a bin.
Most phone batteries are rated to hold about 80 percent of their original capacity after 400 to 500 full charge cycles, which for most people is two to three years. Heat shortens it, and so does leaving it on charge at high temperature.
No. This is hardware work and we do not go into your photos, messages or accounts. Back the phone up before any repair as a matter of course.
Rarely, for a battery. A battery is the cheapest repair that makes an old phone feel new, and on most models it costs a fraction of a replacement handset. If we think you would be throwing good money after bad we will say so.
It can, and not because the battery is a speed part. Phones slow themselves down to avoid shutting off when a cell can no longer deliver peak current. Replace the cell and that throttling stops.
Treat it as urgent. Stop charging it, stop using it, and do not press on the back or try to lever the phone open. Bring it in and we will deal with it properly.
Some manufacturers pair the cell to the board and show a notice after any replacement, genuine or not. Everything works; it is a parts message. We tell you in advance if your model does it.
No. Checking is free and so is telling you it does not need replacing, which happens more often than people expect.
That is macOS reporting the battery has passed its rated cycle count or is no longer holding charge properly. It is a normal end of life message rather than a fault, and a new cell clears it.
The usual signs are a charge that drops in steps, shutting down above 20 percent, only working while plugged in, or the back of the case lifting. If the device is also slow and hot, bring it in for a diagnostic rather than guessing, because a failing charging port looks similar from the outside.
Treat it as urgent. Stop charging it, stop using it, and do not press on the back. A swollen cell can split. Bring it in and we will remove and dispose of it safely the same day.
A new cell should hold a normal day of use and stay above 80 percent of its rated capacity for several hundred charge cycles. The 360-day warranty covers a cell that fails early.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Recently purchased an iPhone 12 here, very impressed came with 100% battery health, very reasonable price and great service! Would recommend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend
Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED
Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic