iMEND Premium
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterA battery that no longer holds a day, shuts the phone down early or has started to swell, replaced and tested before it goes back in your hands.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The MacBook Pro 16-inch (M4) arrived in 2024, with a 16.2 inch Liquid Retina XDR, mini-LED, nano-texture option display and the M4 Pro or M4 Max chip. It carries MagSafe 3, three Thunderbolt 5, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The 16-inch is only made with the Pro and Max chips, so there is no base M4 16-inch. Thunderbolt 5 ports and the Center Stage camera mark it out from the M3.
A battery is the right answer most of the time, and it is worth ruling out the two things that imitate it.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Diagnostics from €25. A clean-up check is free.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
On a battery the tier is not about how it looks. It is about whether the cell holds the capacity printed on it.
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterPremium aftermarket, tested to the same standard
A cell made to the original specification with cycle data behind it. We will fit this happily; what we will not fit is a cell nobody can tell us how it was stored or what it tested at.
Priced at the counterThe €199 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
A cell sold as 3,300mAh that actually holds 2,900 shows full health on day one and falls off a cliff at eight months. That is the entire reason we are not the cheapest battery in Dublin.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You get the exact figure before any work starts. Nothing else happens without asking you first.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Put on charge and watched draw current properly rather than just showing a percentage.
What the device reports about the new cell, so you know before you leave rather than a week later.
Measured with the phone working rather than idle, because that is where a weak cell shows itself.
A new cell that runs warm is a new cell we do not send out.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€199, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 16-inch (M4) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Treat it as urgent. A swelling cell is under pressure and pushing your screen off its frame. Stop charging it, stop pressing the screen back down, and bring it in. We dispose of swollen cells properly rather than putting them in a bin.
Most phone batteries are rated to hold about 80 percent of their original capacity after 400 to 500 full charge cycles, which for most people is two to three years. Heat shortens it, and so does leaving it on charge at high temperature.
No. This is hardware work and we do not go into your photos, messages or accounts. Back the phone up before any repair as a matter of course.
Two to three years of normal use before it is noticeably worse. Apple and most Android makers rate a cell to hold around eighty percent of its capacity after several hundred full charge cycles, and Irish weather and fast charging both take their toll.
It can, and not because the battery is a speed part. Phones slow themselves down to avoid shutting off when a cell can no longer deliver peak current. Replace the cell and that throttling stops.
Treat it as urgent. Stop charging it, stop using it, and do not press on the back or try to lever the phone open. Bring it in and we will deal with it properly.
Yes, until it starts shutting down unexpectedly or the case stops sitting flat. Either of those is the point where it stops being a convenience question.
No. Checking is free and so is telling you it does not need replacing, which happens more often than people expect.
That is macOS reporting the battery has passed its rated cycle count or is no longer holding charge properly. It is a normal end of life message rather than a fault, and a new cell clears it.
The usual signs are a charge that drops in steps, shutting down above 20 percent, only working while plugged in, or the back of the case lifting. If the device is also slow and hot, bring it in for a diagnostic rather than guessing, because a failing charging port looks similar from the outside.
Treat it as urgent. Stop charging it, stop using it, and do not press on the back. A swollen cell can split. Bring it in and we will remove and dispose of it safely the same day.
A new cell should hold a normal day of use and stay above 80 percent of its rated capacity for several hundred charge cycles. The 360-day warranty covers a cell that fails early.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Recently purchased an iPhone 12 here, very impressed came with 100% battery health, very reasonable price and great service! Would recommend.
Best place, best people
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic