Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The MacBook Air 15-inch (M2) came out in 2023, with a 15.3 inch Liquid Retina LCD display and the M2 chip. It carries MagSafe 3, two Thunderbolt and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The first Air at 15 inches, with six speakers where the 13-inch has four. Same flat body as the 13-inch M2, just larger. The one sold in Ireland is A2941.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.
Diagnostics from €25. A clean-up check is free.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Done at our Drumcondra bench by the technicians who do this every day.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
All of them are moisture-sensitive and all of them are checked before it goes back.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€110, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Air 15-inch (M2) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
Because nobody can see inside a wet phone from the counter. Two phones from the same sink can need a clean and a new board. We charge for the assessment, tell you what we found, and take that cost off the repair if you go ahead.
No, and no honest shop covers it. Corrosion carries on after the repair in ways nobody can predict or control, so a warranty on it would be a promise we could not keep.
Often, yes, and it is worth saying that is the priority before we start rather than after.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Often, and it is worth saying that is the priority before we start rather than after.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
Shut it down, unplug it, do not open the lid to check and do not turn it back on. If you are comfortable doing it, leave it closed and upside down so the liquid drains away from the board rather than into it. Then bring it in the same day. On a MacBook the battery stays connected even when the machine is off, so current keeps flowing through a wet board until we disconnect it.
Yes. Liquid on a MacBook board rarely kills it that day. It corrodes tracks over the following weeks and the machine dies later, usually when the residue reaches something that matters. Cleaning it now is a fraction of the cost of a board repair afterwards.
No. Rice pulls a little moisture from the air around the device and none from inside it, and it leaves starch dust in the ports. Meanwhile the liquid is still on the board corroding it. Rice is the reason a lot of devices that could have been saved arrive here too late.
Often, and it depends far more on what the liquid was and how long it sat than on how wet it got. We open the device, remove the board and clean it properly, then work through what is still faulty. Clean water caught early is usually recoverable. Salt water, coffee and anything sugary are much harder because they keep eating the board after they dry.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
Best phone shop in dublin just came from polland bought my new phone good service. Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Excellent repair service in Dublin well recommended shop.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic