MacBook Pro 13-inch (M1) speaker & microphone repair in Dublin

Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

MacBook Pro 13-inch (M1), from 2020, with a 13.3 inch Retina LCD display and the M1 chip. It carries two Thunderbolt and headphone and it unlocks with Touch ID beside the Touch Bar. There is an aluminium frame. A flat-bodied 13 inch Pro with a Touch Bar above the keyboard and a fan inside, which the M1 Air does not have. Ireland gets the A2338.

MacBook Pro 13-inch (M1) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a speaker & microphone repair actually fixes.

  • Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
  • You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
  • Sound only works on speakerphoneThat points at the earpiece rather than anything upstream, and it saves a diagnostic.
  • Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
  • Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
  • It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
Before you spend anything

Is it definitely the speaker?

Half the phones that arrive here with no sound have nothing wrong with the speaker.

IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.

Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The speaker or microphone replaced, or cleaned where that is enough
    • Every audio path tested, not only the one that failed
    • A real call made before the phone goes back
    • 360-day warranty on the part and the workmanship

    Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.

    A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.

    Choose the part

    Two tiers, named before you agree.

    Speakers and microphones are small parts and the tier gap on them is the smallest on this list.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.

    You approve the price

    You get the exact figure before any work starts. Nothing else happens without asking you first.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Proximity

    Checked at the same time, since it sits beside the earpiece and gets disturbed with it.

    Earpiece and loudspeaker separately

    They are different parts and a fault in one says nothing about the other.

    A real phone call

    Made and answered, since that is the only test that proves the path end to end.

    Volume across the range

    Quiet and loud, because a damaged driver often passes at low volume and rattles at high.

    Will my data be safe?

    This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.

    Will it still survive a splash?

    After any repair, ours included, work on the assumption that the device is no longer water resistant.

    The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.

    We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.

    If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    MacBook Pro 13-inch (M1) screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.

    There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.

    Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.

    There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.

    Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Best place, best people

    Sergio ChavarroTrustpilot

    The staff are very good and helpful at imend phone repair shop in Drumcondra.

    DeclanTrustpilot

    Help me moving my phone data great customers services at imend phone repair shop drumconda branch.

    Caroline CarthyTrustpilot

    Best phone shop in dublin just came from polland bought my new phone good service. Imend.

    ZdzislawTrustpilot

    Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop

    Conall O FrighilTrustpilot

    Excellent repair service in Dublin well recommended shop.

    tom mckeonTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your MacBook Pro 13-inch (M1) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic