iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterMacBook Pro 16-inch (Intel) speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
MacBook Pro 16-inch (Intel), from 2019, with a 16 inch Retina LCD display and the Intel Core i7 or i9 chip. The ports are four Thunderbolt 3 and headphone and it unlocks with Touch ID beside the Touch Bar. There is an aluminium frame. Four USB-C ports and nothing else, a Touch Bar, and the scissor keyboard that replaced the butterfly one. It runs hotter than the Apple silicon machines, so a clean and repaste is worth doing on these. Ireland gets the A2141.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a speaker & microphone repair.
- You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
- It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
- Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
- Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
- It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
- Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the Free diagnostic includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
A real phone call
Both directions. It is the only test that proves the earpiece and the call microphone together.
Earpiece and loudspeaker separately
They are different parts and a fault in one says nothing about the other.
A real phone call
Made and answered, since that is the only test that proves the path end to end.
Volume across the range
Quiet and loud, because a damaged driver often passes at low volume and rattles at high.
What happens to what is on it?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other MacBook Pro 16-inch (Intel) repairs.
Another model
Speaker & microphone repair for other Mac models.
Asked all the time
MacBook Pro 16-inch (Intel) screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Caz is a legend gave me a good deal looked after me good fella thanks mate
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your MacBook Pro 16-inch (Intel) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic