iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterSound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
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The MacBook Pro 14-inch (M1 Pro/Max) arrived in 2021, with a 14.2 inch Liquid Retina XDR, mini-LED display and the M1 Pro or M1 Max chip. The ports are MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The redesign that brought back MagSafe, HDMI and the SD card slot, dropped the Touch Bar and put a notch in the screen. A2442 is the model sold here.
Half the phones that arrive here with no sound have nothing wrong with the speaker.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Diagnostics from €25. A clean-up check is free.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Both directions. It is the only test that proves the earpiece and the call microphone together.
Checked at the same time, since it sits beside the earpiece and gets disturbed with it.
They are different parts and a fault in one says nothing about the other.
Call, video and the noise-cancelling one, because they are used for different things.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 14-inch (M1 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
That is the microphone, which is a different part. Sound you cannot hear is the earpiece or the loudspeaker. Tell us which way round it is and we will know where to look, though the diagnostic confirms it either way.
Often that is dirt rather than a fault. Speaker mesh packs with pocket lint and it deadens the sound gradually enough that you do not notice until it is bad. A clean is quick and cheap, and we try that before quoting for a part.
For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.
On older models, yes. On Apple silicon and most recent Intel MacBooks, memory and storage are soldered to the board and cannot be changed. Tell us the model and we will say straight away.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Imend phone repair shop near me Excellent service
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic