Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The MacBook Pro 14-inch (M1 Pro/Max) arrived in 2021, with a 14.2 inch Liquid Retina XDR, mini-LED display and the M1 Pro or M1 Max chip. The ports are MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The redesign that brought back MagSafe, HDMI and the SD card slot, dropped the Touch Bar and put a notch in the screen. A2442 is the model sold here.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Diagnostics from €25. A clean-up check is free.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
The repaired function and the things around it are checked before we call you.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
Because corrosion spreads to whatever it can reach, not only to the part you noticed.
A board that behaves at rest can fail the moment it is asked to do something.
All of them are moisture-sensitive and all of them are checked before it goes back.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€120, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 14-inch (M1 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
No. It is the most persistent myth in phone repair. Rice does not draw moisture out of a sealed device, it holds the phone in a humid pocket and buys corrosion more time. Turn the phone off and bring it in.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
Because nobody can see inside a wet phone from the counter. Two phones from the same sink can need a clean and a new board. We charge for the assessment, tell you what we found, and take that cost off the repair if you go ahead.
No, and no honest shop covers it. Corrosion carries on after the repair in ways nobody can predict or control, so a warranty on it would be a promise we could not keep.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Often, and it is worth saying that is the priority before we start rather than after.
Shut it down, unplug it, do not open the lid to check and do not turn it back on. If you are comfortable doing it, leave it closed and upside down so the liquid drains away from the board rather than into it. Then bring it in the same day. On a MacBook the battery stays connected even when the machine is off, so current keeps flowing through a wet board until we disconnect it.
Yes. Liquid on a MacBook board rarely kills it that day. It corrodes tracks over the following weeks and the machine dies later, usually when the residue reaches something that matters. Cleaning it now is a fraction of the cost of a board repair afterwards.
No. Rice pulls a little moisture from the air around the device and none from inside it, and it leaves starch dust in the ports. Meanwhile the liquid is still on the board corroding it. Rice is the reason a lot of devices that could have been saved arrive here too late.
Often, and it depends far more on what the liquid was and how long it sat than on how wet it got. We open the device, remove the board and clean it properly, then work through what is still faulty. Clean water caught early is usually recoverable. Salt water, coffee and anything sugary are much harder because they keep eating the board after they dry.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
This mobile shop is really excellent incustomer service and friendliness top men here..
Excellent repair service in Dublin well recommended shop.
Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED
Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic