iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterMacBook Pro 15-inch (Intel) speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
PriceAfter diagnosticWe confirm the exact price before any work begins. Diagnostics from €25, and if we cannot fix it you pay nothing for the repair.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The MacBook Pro 15-inch (Intel) came out in 2019, with a 15.4 inch Retina LCD display and the Intel Core i7 or i9 chip. The ports are Four Thunderbolt 3 and headphone and it unlocks with Touch ID at the end of the Touch Bar. There is an aluminium frame. The last 15-inch MacBook Pro, with the Touch Bar and four USB-C ports and nothing else. It was replaced by the 16-inch in late 2019. Ireland gets the A1990.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
The faults a speaker & microphone repair puts right.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
- Sound only works on speakerphoneNarrows it to the earpiece rather than the loudspeaker.
- It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
- Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
- It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the Diagnostic includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.
Diagnostics from €25. A clean-up check is free.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
A real phone call
Both directions. It is the only test that proves the earpiece and the call microphone together.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Every microphone
Call, voice memo and video are different microphones and a phone can fail one and pass the rest.
Earpiece and loudspeaker separately
They are different parts and a fault in one says nothing about the other.
Will my data be safe?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Is it still water resistant afterwards?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other MacBook Pro 15-inch (Intel) repairs.
Another model
Speaker & microphone repair for other Mac models.
MacBook Air 13-inch (M4)After diagnosticMacBook Air 15-inch (M4)After diagnosticMacBook Air 15-inch (M3)After diagnosticMacBook Air 13-inch (M3)After diagnosticMacBook Pro 14-inch (M4)After diagnosticMacBook Pro 16-inch (M4)After diagnosticMacBook Pro 16-inch (M3)After diagnosticMacBook Pro 14-inch (M3)After diagnostic
Asked all the time
MacBook Pro 15-inch (Intel) screen questions.
We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 15-inch (Intel) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
That is the microphone, which is a different part. Sound you cannot hear is the earpiece or the loudspeaker. Tell us which way round it is and we will know where to look, though the diagnostic confirms it either way.
Often that is dirt rather than a fault. Speaker mesh packs with pocket lint and it deadens the sound gradually enough that you do not notice until it is bad. A clean is quick and cheap, and we try that before quoting for a part.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Trusted in Dublin
Customer reviews
Best place, best people
Went in to get my phone fixed last week, great service, friendly staff
Best phone shop in dublin just came from polland bought my new phone good service. Imend.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Hi, iMend, Drumcondra just fixed my phone ringer for free! I left this review to thank the staff member for being so kind. Excellent shop on the corner of Richmond Road and Drumcondra Road.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your MacBook Pro 15-inch (Intel) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic