iMEND Premium
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterA battery that no longer holds a day, shuts the phone down early or has started to swell, replaced and tested before it goes back in your hands.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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MacBook Pro 16-inch (Intel), from 2019, with a 16 inch Retina LCD display and the Intel Core i7 or i9 chip. The ports are four Thunderbolt 3 and headphone and it unlocks with Touch ID beside the Touch Bar. There is an aluminium frame. Four USB-C ports and nothing else, a Touch Bar, and the scissor keyboard that replaced the butterfly one. It runs hotter than the Apple silicon machines, so a clean and repaste is worth doing on these. Ireland gets the A2141.
A battery is the right answer most of the time, and it is worth ruling out the two things that imitate it.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
On a battery the tier is not about how it looks. It is about whether the cell holds the capacity printed on it.
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterPremium aftermarket, tested to the same standard
A cell made to the original specification with cycle data behind it. We will fit this happily; what we will not fit is a cell nobody can tell us how it was stored or what it tested at.
Priced at the counterThe €195 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
A cell sold as 3,300mAh that actually holds 2,900 shows full health on day one and falls off a cliff at eight months. That is the entire reason we are not the cheapest battery in Dublin.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You get the exact figure before any work starts. Nothing else happens without asking you first.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
The repaired function and the things around it are checked before we call you.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Checked while the phone is working, which is where a bad cell shows itself and a resting one does not.
What the device reports about the new cell, so you know before you leave rather than a week later.
Measured with the phone working rather than idle, because that is where a weak cell shows itself.
Confirmed in settings where the device reports it, so you can see the number for yourself before you leave.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€195, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Most phone batteries are rated to hold about 80 percent of their original capacity after 400 to 500 full charge cycles, which for most people is two to three years. Heat shortens it, and so does leaving it on charge at high temperature.
It can, and not because the battery is a speed part. Phones slow themselves down to avoid shutting off when a cell can no longer deliver peak current. Replace the cell and that throttling stops.
Some manufacturers pair the cell to the board and show a notice after any replacement, genuine or not. Everything works; it is a parts message. We tell you in advance if your model does it.
Yes, until it starts shutting down unexpectedly or the case stops sitting flat. Either of those is the point where it stops being a convenience question.
No. Checking is free and so is telling you it does not need replacing, which happens more often than people expect.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Recently purchased an iPhone 12 here, very impressed came with 100% battery health, very reasonable price and great service! Would recommend.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
Helpfull staff well recomended
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic