MacBook Pro 16-inch (Intel) Keyboard Replacement in Dublin

Usually 2 to 3 working days. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
MacBook Pro 16-inch (Intel)
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your MacBook Pro 16-inch (Intel).

  • Keys not registering
  • Keys repeating or sticking
  • Liquid spilled on the keyboard
  • Backlight not working

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Keyboard assembly replaced
  • Full key and backlight test
  • 360-day warranty on parts and workmanship

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Asked all the time

Common questions.

We quote the MacBook Pro 16-inch (Intel) after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually 2 to 3 working days. If a part needs ordering we tell you at the counter, before you commit.

Often yes, and the sums are better than people expect. Parts for the MacBook Pro 16-inch (Intel) are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.

On most MacBooks the keyboard is riveted into the top case, so replacing it means the top case assembly. It is a bigger job than it sounds and we will quote it plainly. On older models and on most Windows laptops the keyboard comes out on its own.

Bring it in without turning it on. Liquid under a keyboard runs down into the board, and the keys are usually the least of it. The sooner it is opened and cleaned, the more likely it is that the keyboard is the only thing that needs replacing.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

Card or cash at the counter when you collect. You get a firm price before any work starts.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

Most of the time, yes, if we have the part on the shelf. That covers common iPhone and Galaxy screens and batteries. Ring ahead on 085 200 1155 with your model if you are coming across the city and want to be sure.

Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

What actually happens

From the counter to the bench.

You hand it over

No form to fill in and no appointment to keep. Tell us what it is doing, or what it stopped doing, and we take it from there.

Walk-ins welcome

We find out why

The fault gets diagnosed before anything is quoted, because the obvious part is not always the broken one. That check costs nothing either way.

Free to look

You get a firm number

One price, agreed before work starts. If we find something else inside, we ring you first rather than adding it to the bill.

No surprises
Getting it here

Bring it down, or stay where you are.

Over the counter

  • Richmond Road, off Drumcondra Road Lower
  • Nine to six weekdays, ten to five Saturday
  • Most people wait rather than come back
Find us

We come to you

  • Anywhere in Dublin, weekdays
  • Two to four working days, tracked both ways
  • Nothing to pay if we cannot fix it
Arrange a pickup
Trusted in Dublin

Customer reviews

Excellent service very kind staff at imend mobile repair shop drumcondra

Deborah CostelloTrustpilot

Very good customer service very good products I recommend

Szymon MichtaTrustpilot

The staff are very good and helpful at imend phone repair shop in Drumcondra.

DeclanTrustpilot

Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.

Roy CarolanTrustpilot

Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..

Remi KrishTrustpilot

Excellent repair service in Dublin well recommended shop.

tom mckeonTrustpilot

All reviews

The numbers

Counted across four platforms.

1,442 on DoneDeal

1,404 on Adverts.ie

Added up rather than rounded up. 4,017 in total.

Get your MacBook Pro 16-inch (Intel) working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic