iMEND Premium
Original or manufacturer-grade part
The manufacturer's own module, and the safest option where face unlock hardware sits beside it.
Priced at the counterA selfie camera that is black, blurry or hazy, replaced and tested along with the sensors that share its assembly.
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MacBook Pro 16-inch (M2 Pro/Max), from 2023, with a 16.2 inch Liquid Retina XDR, mini-LED display and the M2 Pro or M2 Max chip. The ports are MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. Indistinguishable from the M1 Pro 16-inch from outside; the model number is how the two are told apart. Ireland gets the A2780.
The front camera shares its assembly with Face ID and the proximity sensor, so what else is failing tells us a lot.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.
Diagnostics from €25. A clean-up check is free.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
The front camera rides in the display assembly on most phones, so the tier conversation usually happens alongside the screen one.
Original or manufacturer-grade part
The manufacturer's own module, and the safest option where face unlock hardware sits beside it.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification. On a front camera the difference is small and the saving is real.
Priced at the counterThe price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Tell us if face unlock stopped at the same time. On several phones that is a different and more involved part than the camera on its own, and it changes what we order.
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Done at our Drumcondra bench by the technicians who do this every day.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Confirmed on a real call with the phone at your ear, which is the only way to know.
Where it shares the assembly, tested before the phone goes back.
Registered fresh and tested, since the hardware sits alongside the camera.
All of them ride in the same assembly and all of them get disturbed.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 16-inch (M2 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
On most models the front camera and the Face ID components are separate parts in one assembly, so the camera can be replaced without touching Face ID. We check yours before we start and tell you if that is not true of your model.
The front camera and Face ID flex have to be transferred to the new display during a screen replacement. Done in a hurry it gets damaged, and that is one of the most common reasons a phone arrives here with a dead selfie camera.
Sometimes, and not always. The dot projector is paired to your phone at the factory, so if that specific component has failed it often cannot be replaced with a working one. We will tell you straight rather than charging you to find out.
Yes, when the job is done properly. On most phones the unlock hardware sits in the same assembly and has to be handled with the camera. That handling is what goes wrong in a rushed repair.
On most phones it is mounted in the display assembly rather than the body, so it comes out with the screen. That is also why it sometimes stops working after a screen repair done badly.
Usually yes. The camera is its own module inside the assembly and it can be swapped on its own.
A front camera module is one of the cheaper parts in a phone, so on most models yes. We will say where it is not.
It can be either, because on most phones the front camera sits in the screen assembly. That is why we diagnose before quoting: replacing a screen to fix a camera fault, or the reverse, is an expensive way to find out.
Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Highly recommend! Great service
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Went in to get my phone fixed last week, great service, friendly staff
Excellent repair service in Dublin well recommended shop.
Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic