MacBook Pro 16-inch (M2 Pro/Max) front camera repair in Dublin

A selfie camera that is black, blurry or hazy, replaced and tested along with the sensors that share its assembly.

PriceAfter diagnosticWe confirm the exact price before any work begins. Diagnostics from €25, and if we cannot fix it you pay nothing for the repair.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

MacBook Pro 16-inch (M2 Pro/Max), from 2023, with a 16.2 inch Liquid Retina XDR, mini-LED display and the M2 Pro or M2 Max chip. The ports are MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. Indistinguishable from the M1 Pro 16-inch from outside; the model number is how the two are told apart. Ireland gets the A2780.

MacBook Pro 16-inch (M2 Pro/Max) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a front camera repair actually fixes.

  • The selfie camera is blackThe rear camera works and the front does not. The module or its connection.
  • Face or fingerprint unlock has stopped working tooImportant to mention. The the biometric sensor components share the assembly, and that changes the job.
  • The screen stays lit against your ear on a callThe proximity sensor sits in the same assembly and is a common casualty.
  • Face unlock has stopped as wellOn phones where the unlock hardware sits beside the front camera, one impact takes both. Say so, because it changes the part.
  • A dark ring or vignette around every selfieThe lens cover or the module seating. Both are in the display assembly on most phones.
  • It works in one app and not anotherSoftware before hardware. Check permissions before booking anything.
Before you spend anything

Is it definitely the front camera?

The front camera shares its assembly with Face ID and the proximity sensor, so what else is failing tells us a lot.

IfBoth the camera and Face ID have stopped
The whole assembly or its connector. Worth a diagnostic first, because Face ID components are paired to the phone and not every fault is fixable by swapping a part.
IfIt is hazy rather than black
Look for moisture behind the lens. If the phone has been wet this is a liquid damage assessment first.
IfIt stopped right after a screen repair somewhere else
Very likely a connector, because the front camera rides in the display assembly. Worth opening and checking rather than replacing.
IfFace unlock stopped at the same time
Say so at the counter. On several phones that is a different and more involved part than the camera alone.
IfIt went soft with no drop and no repair
Sometimes the adhesive holding the lens has failed. It is still a module job and it is not expensive.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Diagnostic includes

    • The replacement front camera assembly fitted
    • Proximity and ambient light sensors checked
    • Face ID tested where it is part of the assembly
    • 360-day warranty on the part and the workmanship

    You will not find work on the bill you did not agree to. If something else shows up while the laptop is open, we stop and ask rather than deciding for you.

    Diagnostics from €25. A clean-up check is free.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    Choose the part

    Two tiers, named before you agree.

    The front camera rides in the display assembly on most phones, so the tier conversation usually happens alongside the screen one.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own module, and the safest option where face unlock hardware sits beside it.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a front camera the difference is small and the saving is real.

    Priced at the counter

    The price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Tell us if face unlock stopped at the same time. On several phones that is a different and more involved part than the camera on its own, and it changes what we order.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Diagnostic

    We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    Done at our Drumcondra bench by the technicians who do this every day.

    Bench testing

    Nothing is handed back untested. The repaired part and its neighbours are all checked first.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Proximity

    Confirmed on a real call with the phone at your ear, which is the only way to know.

    Face or fingerprint unlock

    Where it shares the assembly, tested before the phone goes back.

    Face unlock where the device has it

    Registered fresh and tested, since the hardware sits alongside the camera.

    The earpiece and the sensors beside it

    All of them ride in the same assembly and all of them get disturbed.

    Will my data be safe?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    Is it still water resistant afterwards?

    Treat the device as no longer water resistant after any repair, including this one.

    An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.

    Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.

    If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    MacBook Pro 16-inch (M2 Pro/Max) screen questions.

    We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    A clean-up check is free. Any other diagnostic on the MacBook Pro 16-inch (M2 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.

    On most models the front camera and the Face ID components are separate parts in one assembly, so the camera can be replaced without touching Face ID. We check yours before we start and tell you if that is not true of your model.

    The front camera and Face ID flex have to be transferred to the new display during a screen replacement. Done in a hurry it gets damaged, and that is one of the most common reasons a phone arrives here with a dead selfie camera.

    Sometimes, and not always. The dot projector is paired to your phone at the factory, so if that specific component has failed it often cannot be replaced with a working one. We will tell you straight rather than charging you to find out.

    Yes, when the job is done properly. On most phones the unlock hardware sits in the same assembly and has to be handled with the camera. That handling is what goes wrong in a rushed repair.

    On most phones it is mounted in the display assembly rather than the body, so it comes out with the screen. That is also why it sometimes stops working after a screen repair done badly.

    Usually yes. The camera is its own module inside the assembly and it can be swapped on its own.

    A front camera module is one of the cheaper parts in a phone, so on most models yes. We will say where it is not.

    It can be either, because on most phones the front camera sits in the screen assembly. That is why we diagnose before quoting: replacing a screen to fix a camera fault, or the reverse, is an expensive way to find out.

    Saturday 10am to 5pm, Monday to Friday 9am to 6pm, closed Sunday. No appointment needed on any of those days.

    That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

    Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.

    Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.

    Trusted in Dublin

    Customer reviews

    Highly recommend! Great service

    Tia AttewellTrustpilot

    The staff are very good and helpful at imend phone repair shop in Drumcondra.

    DeclanTrustpilot

    Went in to get my phone fixed last week, great service, friendly staff

    Ciara LennonTrustpilot

    Excellent repair service in Dublin well recommended shop.

    tom mckeonTrustpilot

    Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping

    Aodhan KeeganTrustpilot

    Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!

    Zachary PaivaTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your MacBook Pro 16-inch (M2 Pro/Max) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic