A cracked, black, flickering or unresponsive display, replaced as a complete assembly and tested before it goes back in your hands.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The MacBook Pro 16-inch (M4) arrived in 2024, with a 16.2 inch Liquid Retina XDR, mini-LED, nano-texture option display and the M4 Pro or M4 Max chip. It carries MagSafe 3, three Thunderbolt 5, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The 16-inch is only made with the Pro and Max chips, so there is no base M4 16-inch. Thunderbolt 5 ports and the Center Stage camera mark it out from the M3.
A screen replacement is the right answer more often than not, and it is still worth ten minutes of checking. These are the patterns that change the job.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your laptop is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Diagnostics from €25. A clean-up check is free.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
A screen is the one repair where the tier changes what you look at every day, so it is worth thirty seconds.
Original or manufacturer-grade part
The panel the phone left the factory with. True Tone and the brightness curve are exactly as they were, and there is no parts notice in settings. It costs the most and on a newer phone it is often the right answer.
Priced at the counterPremium aftermarket, tested to the same standard
A panel made to the original specification by somebody other than the manufacturer, tested for colour, brightness and touch before it goes in. On a phone that is three years old and going in a case, this is frequently what we would fit to our own.
Priced at the counterThe €995 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
The tell is not day one, it is month six: how the panel dims at the low end, whether touch keeps up with fast typing, and how the coating wears. We will say which tier we would put in your phone if it were ours.
Book online in about two minutes, or walk in without an appointment. Either way, describe the symptom rather than the repair. It is more useful to us.
We confirm the fault is the display and not something behind it. This costs nothing and it is the step that stops you paying for the wrong repair.
You get the exact figure before anything is opened. Nothing else is done without asking you first.
The old display comes off, the biometric and sensor parts transfer across, the new assembly goes on and gets calibrated.
Touch, brightness, face or fingerprint unlock, front camera, earpiece and proximity, checked before we call you.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Checked at low and high brightness, because a bad panel often looks fine at full brightness and mottled at low.
Whichever your device uses. On most phones the sensor lives in or under the display and moves across with it.
Several fingers at once, because a panel can pass a single-finger test and fail the moment you type.
Where the device has it and the tooling allows it to move across. If it cannot be kept we say so before we start.
A screen replacement is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the phone on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the phone up before any repair. Not because we expect to lose anything, but because a phone that has already been dropped is a phone whose storage has already been shaken, and a backup costs nothing.
Treat the phone as no longer water resistant after any repair, including ours.
A manufacturer's IP68 rating is measured on a brand new, factory sealed device under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€995, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 16-inch (M4) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
There is nothing to gain by waiting. The glass and the display are bonded together on an OLED panel, so a crack sitting on the surface today is sitting on the display layer as it spreads. The repair does not get cheaper and the phone gets less usable.
Usually, yes. Ghost touch is normally a failing digitiser, which is part of the display assembly, so a replacement resolves it. Tell us if it only happens while charging, because that points at the charger rather than the phone and would save you the repair.
Bring it in for the diagnostic rather than booking a screen. A black display on a phone that still rings is usually the screen or its connector. A black display on a phone that is completely dead is a different problem, and we would rather find that out before you pay for a panel.
We stop and tell you. You get the cause, the price and the option to say no. No additional paid work happens without your approval, and if we cannot fix the phone at all you pay nothing.
Several manufacturers pair the panel to the board, so a replacement can show a notice in settings even when the repair is sound and everything works. It is a parts message, not a fault, and we tell you if your model does it before we start.
On a handful of older models, yes, where the glass and the display are separate layers. On everything current they are bonded, and splitting them is a gamble with your display that we are not willing to take with somebody else's phone.
No. A screen replacement does not touch your storage. Back it up anyway, because that is good advice on any day, not just the day a repair is booked.
No, and that is the reason we ask which model you have before quoting. Panels differ by size, by technology and by how the biometric sensor is mounted, and a screen from the closest-looking sibling will not fit.
We use genuine Apple and Samsung service parts where they are available, and premium aftermarket panels where they are not. We tell you which one is going in your MacBook Pro 16-inch (M4) before we start, and the price reflects it.
Usually not. On almost every modern phone the glass, the touch layer and the display are bonded into one assembly, so the whole part is replaced even when only the glass is broken. Separating them is possible on some models but costs more in labour than the assembly saves.
Yes. We test touch across the whole panel, plus brightness, the sensors and the front camera cutout, before the device goes back to you. If anything reads differently we refit it rather than hand it over.
It is worth it. A tempered glass protector takes the first impact and costs a fraction of a second screen repair. We fit one while you wait if you want it.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you
I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic
