Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Photos, messages and files off a phone that will not turn on, assessed before anything is promised.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
Pixel 6 Pro, from 2021, with a 6.7 inch LTPO OLED, curved at the long edges display and the Google Tensor chip. Charging is over USB-C and it unlocks with a fingerprint reader under the display. There is a polished aluminium frame, and it is rated IP68. The first Pixel with the full-width camera bar, in the large curved-screen body with three lenses.
Recovery and repair are not the same job, and doing them in the wrong order can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Two tiers, and you choose knowing which is which: a genuine Google service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
We will not describe a part as genuine, original or Google certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You get the exact figure before any work starts. Nothing else happens without asking you first.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Not for the data. If we cannot get it back you do not pay for the recovery.
No further than proving the recovery worked. Your data is copied, checked that it opens, and handed over. We do not browse it and we do not keep a copy.
No, and nobody honest will. What we can do is tell you the realistic odds before you commit, and stop rather than make things worse.
Yes. We look at what we need to confirm the recovery worked and nothing else, and the device and its copy go back to you.
Turn on the automatic backup your device already has and check once that it is actually running. That is the whole task and it takes two minutes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Great service, same day pixel 6a fix
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Helpfull staff well recomended
Excellent repair service in Dublin well recommended shop.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic