Describe the symptom
You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.
Plain terms are fineUsually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your PlayStation 5.
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.
Plain terms are fineEvery one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.
Nothing to payButtons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.
Tested end to endWe quote the PlayStation 5 after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If a part needs ordering we tell you at the counter, before you commit.
Often yes, and the sums are better than people expect. Parts for the PlayStation 5 are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.
Dust in the heatsink and dried thermal paste, in almost every case. We strip it, clean the cooling path, repaste and reassemble. It is a same-day job and the drop in fan noise is immediate.
That points at the battery or something drawing current it should not. Worth a free diagnostic rather than waiting, particularly if it is also losing charge quickly.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.
No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
PlayStation 4 and 5, Xbox One and Series S and X, and Nintendo Switch including Lite and OLED. HDMI ports, controller drift, overheating, fans, storage and cleaning.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Genuine, service or premium aftermarket, named and priced before you agree to anything.
A repair is a hardware job. There is deliberately no field in our system for a device passcode.
When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Helpfull staff well recomended
Excellent repair service in Dublin well recommended shop.
Excellent customer service and clear explanation of specifications and features of all the mobiles by taking time with out hesitation and offering good prices as well Note : Highly recommended to buy electronic gadgets.... enjoy shopping
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic