Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
PlayStation 5 water damage treatment in Dublin
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
PlayStation 5, from 2020, with the custom AMD Zen 2 eight core with RDNA 2 graphics chip. Round the back it has HDMI 2.1, two USB-A, one USB-C and Ethernet. The original launch model, in the tall white shell with the curved side panels. The disc drive is built in on the standard console and absent on the Digital Edition. The one sold in Ireland is CFI-1xxx.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a water damage treatment.
- It will not turn on since getting wetBring it in rather than charging it. Putting power through a wet board is what turns a recoverable phone into a dead one.
- It behaved fine and then started restartingClassic delayed corrosion, usually one to three weeks after the event.
- It works now and it went in last weekThe most deceptive outcome there is. Corrosion started the moment it got wet and it does not stop on its own.
- It charges intermittently since the soakingCorrosion in the port, and every charge attempt makes it worse.
- It has started restarting weeks laterDelayed corrosion catching up. Tell us when it happened, because it changes where we look.
- The camera is fogged from insideMoisture behind the lens. It rarely dries out and it usually means the module.
Before you spend anything
Is it definitely the liquid?
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
IfIt is wet right now
Turn it off and leave it off. Do not charge it, do not press the buttons, and do not put it in rice. Rice does nothing but hold moisture against the phone. Bring it in as soon as you can.
IfIt went in salt water or anything sugary
Treat it as urgent. Salt and sugar are far more aggressive than clean water and the window before permanent damage is much shorter.
IfIt got wet weeks ago and has only just started misbehaving
That is corrosion catching up and it is still worth assessing. Tell us when it happened, because it changes where we look.
IfOnly one thing is wrong, like the speaker
Still assess the whole phone. One symptom after a soaking rarely means only one thing is affected.
IfThe data matters more than the phone
Say that first. Recovering the data and recovering the phone are sometimes different routes, and starting the wrong way round can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Parts are ordered against the number printed on the component, not the name on the box, because the same model name covers very different hardware. What we are fitting is confirmed to you first, and it carries 360 days of cover.
Where a genuine manufacturer part is available for your console we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
What the Free diagnostic includes
- Full disassembly and inspection of the board
- Ultrasonic cleaning of affected components
- A written assessment of what is recoverable before anything is charged for
- The cost of the assessment taken off the repair if you go ahead
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
How we do it
From the counter to back in your hand.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Board inspection under magnification
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Power draw
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Charge and discharge under load
A board that behaves at rest can fail the moment it is asked to do something.
Cameras, speakers and microphones
All of them are moisture-sensitive and all of them are checked before it goes back.
Is anything on the device at risk?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
What about the water resistance?
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
Another model
Water damage treatment for other Game Console models.
Asked all the time
PlayStation 5 screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
No, and no honest shop covers it. Corrosion carries on after the repair in ways nobody can predict or control, so a warranty on it would be a promise we could not keep.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent service very kind staff at imend mobile repair shop drumcondra
Highly recommend! Great service
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
Helpfull staff well recomended
Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your PlayStation 5 screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic