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Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterXbox One charging port repair in Dublin
A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Xbox One arrived in 2013, with the AMD Jaguar eight core chip. Round the back it has HDMI in and out, three USB, optical audio and Ethernet. A wide flat black box. The launch model has a glossy strip and an external power brick; the S and X revisions moved the power supply inside.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a charging port repair.
- Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
- Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
- The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
- It charges only when you hold the cable at an angleWorn contacts or a port that has been pulled sideways. Holding it is the last stage before it stops entirely.
- It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
- It stopped charging after a soakingDo not plug it in. Charging through a corroded port is what turns a repairable phone into a board job.
Before you spend anything
Is it definitely the charging port?
This is the repair most often quoted when it is not needed, so it is worth going through properly.
IfIt charges from the wall but not from a computer
Power and data are different pins. That narrows it to the port rather than the battery or the board, which is useful to know before we open anything.
IfIt got wet and then stopped charging
This is a liquid damage assessment first. Corrosion spreads, and fitting a new port onto a corroding board wastes the part.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Premium aftermarket parts chosen against the console's own part number rather than its model name. You are told what is going in before you agree to it, and the 360-day warranty covers the part and the work.
Where a genuine manufacturer part is available for your console we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
What the Free diagnostic includes
- The port inspected and cleaned before anything is replaced
- A replacement charging assembly where cleaning is not enough
- Charging and data transfer both tested
- 360-day warranty on the part and the workmanship
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Charging from the wall
With the phone drawing real current, not just showing the lightning bolt.
Data over the cable
Because power and data run on separate pins and a port can pass one and fail the other.
Plug retention
The cable should click and hold with no angle needed. If it does not, the job is not finished.
Accessories through the port
Headphones or a dongle where your device uses them, since they run through the same connector.
What happens to what is on it?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
Another model
Charging port repair for other Game Console models.
Asked all the time
Xbox One screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Yes. Wireless charging does not use the port at all, which is also a useful way to keep a phone going until you can get the port sorted.
Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.
It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.
Usually same day. On many devices the port is a plug-in flex and it is quick; on others it is soldered to the board and that is bench work rather than counter work.
It will charge at the speed the phone was designed for, which is faster than a worn port manages. It will not make the phone charge faster than it did when it was new.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
Excellent service very kind staff at imend mobile repair shop drumcondra
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Xbox One screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic