Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Xbox One water damage treatment in Dublin
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Xbox One arrived in 2013, with the AMD Jaguar eight core chip. Round the back it has HDMI in and out, three USB, optical audio and Ethernet. A wide flat black box. The launch model has a glossy strip and an external power brick; the S and X revisions moved the power supply inside.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a water damage treatment actually fixes.
- It went in water and still worksThe most deceptive one. Corrosion starts immediately and keeps going, so a phone that survived the swim often fails days later.
- It will not turn on since getting wetBring it in rather than charging it. Putting power through a wet board is what turns a recoverable phone into a dead one.
- The screen is discoloured, patchy or flickeringLiquid under the display. The panel may be the least of it.
- The speaker is muffled or cracklingWater in the speaker mesh. Sometimes it clears, often it has already taken the driver.
- It behaved fine and then started restartingClassic delayed corrosion, usually one to three weeks after the event.
- The camera is fogged from insideMoisture behind the lens. It rarely dries out and it usually means the module.
Before you spend anything
Is it definitely the liquid?
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
IfIt went in salt water or anything sugary
Treat it as urgent. Salt and sugar are far more aggressive than clean water and the window before permanent damage is much shorter.
IfYou need what is on it more than the phone itself
Say so first. If data matters more than the handset we work in a different order, and starting the wrong way round can cost you both.
IfIt is wet right now
Turn it off and leave it off. No charging, no button pressing, and no rice. Rice does not draw moisture out of a sealed device, it just holds the phone somewhere humid while corrosion carries on.
IfOnly one thing is wrong, like the speaker
Have the whole device assessed anyway. One symptom after a soaking rarely means only one thing is affected.
IfThe data matters more than the phone
Say that first. Recovering the data and recovering the phone are sometimes different routes, and starting the wrong way round can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
We source against the part number the console itself carries. That is the only way to be sure of a fit, and it is why we sometimes need the machine in front of us before quoting. Every part carries the 360-day warranty.
Where a genuine manufacturer part is available for your console we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
What the Free diagnostic includes
- Full disassembly and inspection of the board
- Ultrasonic cleaning of affected components
- A written assessment of what is recoverable before anything is charged for
- The cost of the assessment taken off the repair if you go ahead
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
How we do it
From the counter to back in your hand.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Board inspection under magnification
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Every function afterwards
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
Every port and every button
Because corrosion spreads to whatever it can reach, not only to the part you noticed.
Cameras, speakers and microphones
All of them are moisture-sensitive and all of them are checked before it goes back.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
Another model
Water damage treatment for other Game Console models.
Asked all the time
Xbox One screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No. It is the most persistent myth in phone repair. Rice does not draw moisture out of a sealed device, it holds the phone in a humid pocket and buys corrosion more time. Turn the phone off and bring it in.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often, and it is worth saying that is the priority before we start rather than after.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent service very kind staff at imend mobile repair shop drumcondra
Best place, best people
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
This mobile shop is really excellent incustomer service and friendliness top men here..
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Xbox One screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic