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Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterA port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
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The Dell Laptop. It carries whatever that machine shipped with, confirmed from its own label. Dell laptops are identified by the Service Tag on the underside, a seven character code. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.
This is the repair most often quoted when it is not needed, so it is worth going through properly.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Parts are ordered against the number printed on the component, not the name on the box, because the same model name covers very different hardware. What we are fitting is confirmed to you first, and it carries 360 days of cover.
Some manufacturers still supply parts for these and some do not. You get told which situation yours is in rather than a vague reassurance.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Because power and data run on separate pins and a port can pass one and fail the other.
Both, because a port can carry power and have lost its data pins.
A cable that will not stay in is not a repair we call finished.
Checked with a charger that supports it, because a port can charge slowly and look fine.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.
Yes. Wireless charging does not use the port at all, which is also a useful way to keep a phone going until you can get the port sorted.
It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.
Usually same day. On many devices the port is a plug-in flex and it is quick; on others it is soldered to the board and that is bench work rather than counter work.
It will charge at the speed the phone was designed for, which is faster than a worn port manages. It will not make the phone charge faster than it did when it was new.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Highly recommend! Great service
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic