iMEND Premium
Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterMicrosoft Surface Laptop charging port repair in Dublin
A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
Your price€80Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Microsoft Surface Laptop. It carries whatever that machine shipped with, confirmed from its own label. Microsoft laptops are identified by the model number on the underside, printed as a four digit code. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a charging port repair.
- Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
- Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
- The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
- Charges but will not connect to a computer or CarPlayPower and data run on different pins, so a port can pass one and fail the other.
- It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
- It stopped charging after a soakingDo not plug it in. Charging through a corroded port is what turns a repairable phone into a board job.
Before you spend anything
Is it definitely the charging port?
This is the repair most often quoted when it is not needed, so it is worth going through properly.
IfIt stopped charging suddenly with no drop
Try another cable and another plug first. Cables fail far more often than ports and it costs nothing to rule out.
IfIt charges from the wall but not from a computer
Power and data are different pins. That narrows it to the port rather than the battery or the board, which is useful to know before we open anything.
IfTwo different cables both fail
Now it is the phone. One cable failing is a cable; two is a port.
IfYou can see grey fluff when you shine a light in
That is the fault. A careful clean is often the whole repair and it costs a fraction of a port replacement.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
We source against the part number the laptop itself carries. That is the only way to be sure of a fit, and it is why we sometimes need the machine in front of us before quoting. Every part carries the 360-day warranty.
Some manufacturers still supply parts for these and some do not. You get told which situation yours is in rather than a vague reassurance.
What the €80 includes
- The port inspected and cleaned before anything is replaced
- A replacement charging assembly where cleaning is not enough
- Charging and data transfer both tested
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe €80 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Data over the cable
Because power and data run on separate pins and a port can pass one and fail the other.
Microphone and speaker
Both sit on or beside the charging assembly on most phones and both get disturbed during the repair.
Fast charge negotiation
Checked with a charger that supports it, because a port can charge slowly and look fine.
Accessories through the port
Headphones or a dongle where your device uses them, since they run through the same connector.
What happens to what is on it?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Will it still survive a splash?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Microsoft Surface Laptop repairs.
Another model
Charging port repair for other Laptop models.
Asked all the time
Microsoft Surface Laptop screen questions.
€80, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.
Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.
Carefully, with the phone off and a wooden toothpick. Never a pin or a paperclip, and never compressed air into the port. Bent pins turn a free clean into a paid replacement.
It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.
Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Caz is a legend gave me a good deal looked after me good fella thanks mate
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Microsoft Surface Laptop screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic