Asus Laptop charging port repair in Dublin

A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The Asus Laptop. It carries whatever that machine shipped with, confirmed from its own label. Asus laptops are identified by the model name on the underside label, which begins with a letter and a number. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.

Asus Laptop repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

Why people book a charging port repair.

  • Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
  • Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
  • The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
  • It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
  • The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
  • It got hot around the port while chargingStop using that cable. A hot port is worth looking at before it takes the board with it.
Before you spend anything

Is it definitely the charging port?

This is the repair most often quoted when it is not needed, so it is worth going through properly.

IfIt stopped charging suddenly with no drop
Try another cable and another plug first. Cables fail far more often than ports and it costs nothing to rule out.
IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfIt got wet and then stopped charging
This is a liquid damage assessment first. Corrosion spreads, and fitting a new port onto a corroding board wastes the part.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Parts are ordered against the number printed on the component, not the name on the box, because the same model name covers very different hardware. What we are fitting is confirmed to you first, and it carries 360 days of cover.

If the manufacturer still sells the part, that option goes on the table with its price beside the aftermarket one. We do not call something original when it is not.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The port inspected and cleaned before anything is replaced
    • A replacement charging assembly where cleaning is not enough
    • Charging and data transfer both tested
    • 360-day warranty on the part and the workmanship

    No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    Choose the part

    Two tiers, named before you agree.

    A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    The repaired function and the things around it are checked before we call you.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Data over the cable

    Because power and data run on separate pins and a port can pass one and fail the other.

    Plug retention

    The cable should click and hold with no angle needed. If it does not, the job is not finished.

    Charge and data on the same port

    Both, because a port can carry power and have lost its data pins.

    Cable retention

    A cable that will not stay in is not a repair we call finished.

    Will my data be safe?

    We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.

    The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.

    Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.

    Is it still water resistant afterwards?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    Asus Laptop screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Most of it is pocket lint. Emptying the port every few months with a toothpick keeps it from packing down, and a case with a covered port helps if you carry the phone loose.

    Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.

    Carefully, with the phone off and a wooden toothpick. Never a pin or a paperclip, and never compressed air into the port. Bent pins turn a free clean into a paid replacement.

    Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.

    It will charge at the speed the phone was designed for, which is faster than a worn port manages. It will not make the phone charge faster than it did when it was new.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Fixed my 12 pro charging port in a few minutes. Great price and great service

    emellettTrustpilot

    I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended

    dop krishnaTrustpilot

    Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend

    sarah mcnamaraTrustpilot

    Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .

    Leticia SemensatoTrustpilot

    Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!

    David MaclannenGoogle

    Caz is a legend gave me a good deal looked after me good fella thanks mate

    Ollie BellTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your Asus Laptop screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic