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Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterGalaxy Z Flip 5 speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
Your price€175Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
Galaxy Z Flip 5, from 2023, with a 6.7 inch inner, 3.4 inch cover Dynamic AMOLED 2X, both screens display and the Snapdragon 8 Gen 2 for Galaxy chip. Charging is over USB-C and it unlocks with a fingerprint reader in the side button. There is 12MP main and 12MP ultra wide on the back and an armour aluminium frame, and it is rated IPX8. The first Flip with a large folder-shaped cover screen, and the first whose hinge closes with no gap. SM-F731B is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a speaker & microphone repair actually fixes.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
- It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
- Sound only works on speakerphoneThat points at the earpiece rather than anything upstream, and it saves a diagnostic.
- Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
- Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Genuine Samsung service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
We will not describe a part as genuine, original or Samsung certified unless that is what is going into your phone. If the honest answer is premium aftermarket, that is what we say at the counter.
What the €175 includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe €175 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
A real phone call
Both directions. It is the only test that proves the earpiece and the call microphone together.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Every microphone
Call, voice memo and video are different microphones and a phone can fail one and pass the rest.
Earpiece and loudspeaker separately
They are different parts and a fault in one says nothing about the other.
What happens to what is on it?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
What about the water resistance?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Galaxy Z Flip 5 repairs.
Another model
Speaker & microphone repair for other Samsung models.
Asked all the time
Galaxy Z Flip 5 screen questions.
€175, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent customer service bought my samsung A54 best price in dublin.
As I'm a lawyer, I need a reliable phone. For me, it's an office extension in my pocket. I decided to buy a Samsung S23 Ultra. I live in Drumcondra so being aware of their excellent reputation locally, I visited iMend last week. The manager and assistant could not have been more helpful. I bought the phone and it exceeds my expectations. On checking, the price was the lowest in Dublin. Anyone who needs a phone or a small electronic product will be well looked after by iMend. Great people to deal with!
Excellent service very kind staff at imend mobile repair shop drumcondra
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Galaxy Z Flip 5 screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic