iPad Mini (5th gen) speaker & microphone repair in Dublin

Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPad Mini (5th gen) arrived in 2019, with a 7.9 inch Retina LCD display and the A12 Bionic chip. It charges over Lightning and it unlocks with Touch ID in the home button. There is 8MP wide on the back and an aluminium frame. The small iPad with a home button and a Lightning port, and rounded rather than flat sides. A2133 is the model sold here.

iPad Mini (5th gen) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

Why people book a speaker & microphone repair.

  • You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
  • Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
  • It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
  • Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
  • It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
  • Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything

Is it definitely the speaker?

Half the phones that arrive here with no sound have nothing wrong with the speaker.

IfIt is quiet rather than silent
Look at the speaker grille in a good light. Compacted lint and dust muffle a loudspeaker very effectively and a careful clean is often the whole repair.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

We will not describe a part as genuine, original or Apple certified unless that is what is going into your tablet. If the honest answer is premium aftermarket, that is what we say at the counter.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The speaker or microphone replaced, or cleaned where that is enough
    • Every audio path tested, not only the one that failed
    • A real call made before the phone goes back
    • 360-day warranty on the part and the workmanship

    No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    Choose the part

    Two tiers, named before you agree.

    Speakers and microphones are small parts and the tier gap on them is the smallest on this list.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.

    Free diagnostic

    We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.

    You approve the price

    You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.

    The repair is carried out

    Carried out here in Drumcondra rather than sent away, by people who do this repair daily.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Loudspeaker at volume

    Held at full, because a failing driver sounds fine quietly and buzzes when pushed.

    Every microphone

    Call, voice memo and video are different microphones and a phone can fail one and pass the rest.

    Proximity

    Checked at the same time, since it sits beside the earpiece and gets disturbed with it.

    A real phone call

    Made and answered, since that is the only test that proves the path end to end.

    What happens to what is on it?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    Will it still survive a splash?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPad Mini (5th gen) screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.

    Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.

    There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.

    Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.

    Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

    Michael o'neillTrustpilot

    This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.

    FranTrustpilot

    This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!

    Conn FlynnTrustpilot

    The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.

    Sean MegaheyTrustpilot

    Helpfull staff well recomended

    Alan KilleenTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPad Mini (5th gen) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic