iPad Air (5th gen) speaker & microphone repair in Dublin

Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPad Air (5th gen) arrived in 2022, with a 10.9 inch Liquid Retina LCD display and the M1 chip. It charges over USB-C and it unlocks with Touch ID in the top button. There is an aluminium frame. Flat sides, a Touch ID top button and the front camera on the short edge. It is externally very close to the 10th generation iPad, which is why the model number matters here. The one sold in Ireland is A2588.

iPad Air (5th gen) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a speaker & microphone repair actually fixes.

  • Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
  • Sound only works on speakerphoneNarrows it to the earpiece rather than the loudspeaker.
  • It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
  • Sound only works on speakerphoneThat points at the earpiece rather than anything upstream, and it saves a diagnostic.
  • Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
  • It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
Before you spend anything

Is it definitely the speaker?

Half the phones that arrive here with no sound have nothing wrong with the speaker.

IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

We will not describe a part as genuine, original or Apple certified unless that is what is going into your tablet. If the honest answer is premium aftermarket, that is what we say at the counter.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The speaker or microphone replaced, or cleaned where that is enough
    • Every audio path tested, not only the one that failed
    • A real call made before the phone goes back
    • 360-day warranty on the part and the workmanship

    You will not find work on the bill you did not agree to. If something else shows up while the tablet is open, we stop and ask rather than deciding for you.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    Choose the part

    Two tiers, named before you agree.

    Speakers and microphones are small parts and the tier gap on them is the smallest on this list.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Free diagnostic

    We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.

    You approve the price

    You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.

    The repair is carried out

    Carried out here in Drumcondra rather than sent away, by people who do this repair daily.

    Bench testing

    Nothing is handed back untested. The repaired part and its neighbours are all checked first.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    A real phone call

    Both directions. It is the only test that proves the earpiece and the call microphone together.

    Every microphone

    Call, voice memo and video are different microphones and a phone can fail one and pass the rest.

    Earpiece and loudspeaker separately

    They are different parts and a fault in one says nothing about the other.

    A real phone call

    Made and answered, since that is the only test that proves the path end to end.

    Will my data be safe?

    We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.

    The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.

    Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.

    Is it still water resistant afterwards?

    After any repair, ours included, work on the assumption that the device is no longer water resistant.

    The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.

    We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.

    If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPad Air (5th gen) screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.

    There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.

    Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.

    Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.

    Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    Very good customer service very good products I recommend

    Szymon MichtaTrustpilot

    Help me moving my phone data great customers services at imend phone repair shop drumconda branch.

    Caroline CarthyTrustpilot

    I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!

    OliviaTrustpilot

    This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!

    Conn FlynnTrustpilot

    The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.

    Sean MegaheyTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPad Air (5th gen) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic