iPad Pro 11-inch speaker & microphone repair in Dublin

Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPad Pro 11-inch came out in 2022, with a 11 inch Liquid Retina LCD with ProMotion display and the M2 chip. It charges over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. Face ID rather than a Touch ID button, two cameras with a LiDAR window, and flat sides with a magnetic strip for the Pencil. The one sold in Ireland is A2759.

iPad Pro 11-inch repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

The faults a speaker & microphone repair puts right.

  • Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
  • You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
  • It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
  • Sound only works on speakerphoneThat points at the earpiece rather than anything upstream, and it saves a diagnostic.
  • It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
  • Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything

Is it definitely the speaker?

Half the phones that arrive here with no sound have nothing wrong with the speaker.

IfIt is quiet rather than silent
Look at the speaker grille in a good light. Compacted lint and dust muffle a loudspeaker very effectively and a careful clean is often the whole repair.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
IfIt has been silent since a screen repair elsewhere
The earpiece sits in the display assembly and is easy to disturb. Bring it in rather than assuming the part failed.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The speaker or microphone replaced, or cleaned where that is enough
    • Every audio path tested, not only the one that failed
    • A real call made before the phone goes back
    • 360-day warranty on the part and the workmanship

    No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.

    A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.

    Choose the part

    Two tiers, named before you agree.

    Speakers and microphones are small parts and the tier gap on them is the smallest on this list.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    The repaired function and the things around it are checked before we call you.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Proximity

    Checked at the same time, since it sits beside the earpiece and gets disturbed with it.

    Earpiece and loudspeaker separately

    They are different parts and a fault in one says nothing about the other.

    Every microphone

    Call, video and the noise-cancelling one, because they are used for different things.

    A real phone call

    Made and answered, since that is the only test that proves the path end to end.

    Will my data be safe?

    This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.

    Will it still survive a splash?

    Treat the phone as no longer water resistant after any repair, including ours.

    Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPad Pro 11-inch screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.

    Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.

    Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.

    Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.

    A speaker or microphone is one of the cheaper parts in a phone, so usually yes.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    Excellent service very kind staff at imend mobile repair shop drumcondra

    Deborah CostelloTrustpilot

    Best place, best people

    Sergio ChavarroTrustpilot

    The staff are very good and helpful at imend phone repair shop in Drumcondra.

    DeclanTrustpilot

    I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!

    OliviaTrustpilot

    Very help full guys, fixed my phone very quick, I would highly recommend

    Terri CanningTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPad Pro 11-inch screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic