iMEND Premium
Original or manufacturer-grade part
The manufacturer's own module, and the safest option where face unlock hardware sits beside it.
Priced at the counterA selfie camera that is black, blurry or hazy, replaced and tested along with the sensors that share its assembly.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad Pro 11-inch came out in 2022, with a 11 inch Liquid Retina LCD with ProMotion display and the M2 chip. It charges over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. Face ID rather than a Touch ID button, two cameras with a LiDAR window, and flat sides with a magnetic strip for the Pencil. The one sold in Ireland is A2759.
The front camera shares its assembly with Face ID and the proximity sensor, so what else is failing tells us a lot.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
The front camera rides in the display assembly on most phones, so the tier conversation usually happens alongside the screen one.
Original or manufacturer-grade part
The manufacturer's own module, and the safest option where face unlock hardware sits beside it.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification. On a front camera the difference is small and the saving is real.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Tell us if face unlock stopped at the same time. On several phones that is a different and more involved part than the camera on its own, and it changes what we order.
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You get the exact figure before any work starts. Nothing else happens without asking you first.
Done at our Drumcondra bench by the technicians who do this every day.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Confirmed on a real call with the phone at your ear, which is the only way to know.
Where it shares the assembly, tested before the phone goes back.
Both, because a module can pass one and fail the other.
All of them ride in the same assembly and all of them get disturbed.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
On most models the front camera and the Face ID components are separate parts in one assembly, so the camera can be replaced without touching Face ID. We check yours before we start and tell you if that is not true of your model.
The front camera and Face ID flex have to be transferred to the new display during a screen replacement. Done in a hurry it gets damaged, and that is one of the most common reasons a phone arrives here with a dead selfie camera.
Sometimes, and not always. The dot projector is paired to your phone at the factory, so if that specific component has failed it often cannot be replaced with a working one. We will tell you straight rather than charging you to find out.
Yes, when the job is done properly. On most phones the unlock hardware sits in the same assembly and has to be handled with the camera. That handling is what goes wrong in a rushed repair.
Usually yes. The camera is its own module inside the assembly and it can be swapped on its own.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent experience with the team in imend. My husband 50th birthday present was a phone charger and holder for your car and it wouldn't stay attached to his Audi dash. The guys in imend put two devices together to get it working. Very happy Hubbie and wife- lovely guys to work with and they even threw in a birthday charging gift.
Helpfull staff well recomended
Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic