iPad Pro 13-inch (M4) front camera repair in Dublin

A selfie camera that is black, blurry or hazy, replaced and tested along with the sensors that share its assembly.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPad Pro 13-inch (M4) came out in 2024, with a 13 inch Ultra Retina XDR tandem OLED with ProMotion display and the M4 chip. Charging is over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. The thinnest iPad Apple has made, with the front camera on the long edge rather than the short one, and the first iPad screen to use OLED. The one sold in Ireland is A2925.

iPad Pro 13-inch (M4) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

What a front camera repair actually fixes.

  • Blurry or hazy selfiesOften condensation or dust behind the lens rather than a broken camera.
  • Face or fingerprint unlock has stopped working tooImportant to mention. The the biometric sensor components share the assembly, and that changes the job.
  • The screen stays lit against your ear on a callThe proximity sensor sits in the same assembly and is a common casualty.
  • Face unlock has stopped as wellOn phones where the unlock hardware sits beside the front camera, one impact takes both. Say so, because it changes the part.
  • The selfie is soft but the rear cameras are sharpConfirms the front module rather than anything shared.
  • Video calls show a black frameThe module has failed rather than degraded. It does not come back.
Before you spend anything

Is it definitely the front camera?

The front camera shares its assembly with Face ID and the proximity sensor, so what else is failing tells us a lot.

IfBoth the camera and Face ID have stopped
The whole assembly or its connector. Worth a diagnostic first, because Face ID components are paired to the phone and not every fault is fixable by swapping a part.
IfIt stopped right after a screen repair somewhere else
The front camera and Face ID transfer across during a screen replacement, and a rushed transfer is the usual cause. Bring it in and we will tell you what we find.
IfIt is hazy rather than black
Look for moisture behind the lens. If the phone has been wet this is a liquid damage assessment first.
IfIt stopped right after a screen repair somewhere else
Very likely a connector, because the front camera rides in the display assembly. Worth opening and checking rather than replacing.
IfFace unlock stopped at the same time
Say so at the counter. On several phones that is a different and more involved part than the camera alone.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.

The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.

    Genuine, OEM and aftermarket: what the words actually mean

    What the Free diagnostic includes

    • The replacement front camera assembly fitted
    • Proximity and ambient light sensors checked
    • Face ID tested where it is part of the assembly
    • 360-day warranty on the part and the workmanship

    You will not find work on the bill you did not agree to. If something else shows up while the tablet is open, we stop and ask rather than deciding for you.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    Choose the part

    Two tiers, named before you agree.

    The front camera rides in the display assembly on most phones, so the tier conversation usually happens alongside the screen one.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own module, and the safest option where face unlock hardware sits beside it.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification. On a front camera the difference is small and the saving is real.

    Priced at the counter

    The price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    Tell us if face unlock stopped at the same time. On several phones that is a different and more involved part than the camera on its own, and it changes what we order.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    Nothing is handed back untested. The repaired part and its neighbours are all checked first.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Proximity

    Confirmed on a real call with the phone at your ear, which is the only way to know.

    Auto brightness

    The ambient light sensor sits in the same strip and is easy to disturb.

    Face unlock where the device has it

    Registered fresh and tested, since the hardware sits alongside the camera.

    Portrait and depth effects

    Where the phone has them, since they depend on more than the one lens.

    Will my data be safe?

    This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.

    Is it still water resistant afterwards?

    Treat the device as no longer water resistant after any repair, including this one.

    An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.

    Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.

    If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPad Pro 13-inch (M4) screen questions.

    We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    The front camera and Face ID flex have to be transferred to the new display during a screen replacement. Done in a hurry it gets damaged, and that is one of the most common reasons a phone arrives here with a dead selfie camera.

    Sometimes, and not always. The dot projector is paired to your phone at the factory, so if that specific component has failed it often cannot be replaced with a working one. We will tell you straight rather than charging you to find out.

    Yes, when the job is done properly. On most phones the unlock hardware sits in the same assembly and has to be handled with the camera. That handling is what goes wrong in a rushed repair.

    Usually yes. The camera is its own module inside the assembly and it can be swapped on its own.

    A front camera module is one of the cheaper parts in a phone, so on most models yes. We will say where it is not.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    Help me moving my phone data great customers services at imend phone repair shop drumconda branch.

    Caroline CarthyTrustpilot

    Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.

    SandraTrustpilot

    Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

    Michael o'neillTrustpilot

    Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.

    Louise ClarkeTrustpilot

    Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend

    KristopherTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPad Pro 13-inch (M4) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic