iMEND Premium
Original or manufacturer-grade part
The manufacturer's own module. On phones that calibrate the camera to the board this is the tier least likely to produce a notice in settings.
Priced at the counterA back camera that will not focus, will not open, rattles or shoots through cracked glass, replaced and tested before it goes back.
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The iPad Pro 11-inch came out in 2022, with a 11 inch Liquid Retina LCD with ProMotion display and the M2 chip. It charges over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. Face ID rather than a Touch ID button, two cameras with a LiDAR window, and flat sides with a magnetic strip for the Pencil. The one sold in Ireland is A2759.
Cameras are the repair where software and hardware look most alike from the outside, so it is worth checking two things before booking.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your tablet is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Cameras are modules rather than tuned panels, so the tier gap is narrower than it is on a screen.
Original or manufacturer-grade part
The manufacturer's own module. On phones that calibrate the camera to the board this is the tier least likely to produce a notice in settings.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification and tested before fitting. On an older phone this is usually the sensible call.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Check whether it is the lens cover glass rather than the module first. That is a different and much cheaper part, and half the blurry cameras that come in here need it rather than a camera.
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
Done at our Drumcondra bench by the technicians who do this every day.
The repaired function and the things around it are checked before we call you.
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Checked in video, since that is what most people notice when it is wrong.
Both sit in the same assembly and both get disturbed during the job.
Wide, ultrawide and telephoto where the phone has them, because a knock rarely lands on only one.
A module can focus perfectly at arm's length and never lock at two metres.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Where a genuine manufacturer module is available for your model we fit that, and it behaves exactly as it did. Where it is not, a premium aftermarket module is very close, and we say which one is going in before you agree to it.
It can be. Focus motors fail on their own, and moisture gets behind a lens without the phone ever being submerged. It is worth a free diagnostic before you pay for a part.
No. Polishing removes material and leaves the glass optically worse than the scratch did. Replacing the cover glass is the proper fix and it is not expensive.
Each lens has its own module and its own cover glass. Damage is usually to one of them rather than all, which is why we ask you to say which.
Often yes, because a camera module is one of the cheaper parts in a phone. We will tell you honestly where it is not.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic