iPhone 11 Pro Max screen repair in Dublin

A cracked, black, flickering or unresponsive display, replaced as a complete assembly and tested before it goes back in your hands.

Your price12015 to 45 minutes

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

iPhone 11 Pro Max, from 2019, with a 6.5 inch Super Retina XDR OLED display and the A13 Bionic chip. It charges over Lightning and it unlocks with Face ID. There is a stainless steel frame, and it is rated IP68. The first iPhone with three cameras in a square block, in the larger Pro size, with a matt glass back and rounded rather than flat sides. Ireland gets the A2218.

iPhone 11 Pro Max repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

The faults a screen repair puts right.

  • Flickering, or brightness that will not holdOften the panel, occasionally the backlight circuit on the board. The two are not the same repair or the same price.
  • Touch not responding, or responding in the wrong placeThe digitiser is part of the display assembly, so a replacement usually fixes it. If the panel is undamaged we check the board first.
  • Glass lifting away from the frameOften a swelling battery pushing the display out. This one is genuinely urgent, and the fix may be a battery rather than a screen.
  • Burn-in, where a faint keyboard or clock is always visibleAn OLED wearing unevenly after years of showing the same thing in the same place. It is not repairable in software and it is not a fault the phone will grow out of.
  • The screen is bright at the top and dim along one edgeUneven backlighting on an LCD, or an OLED starting to fail. Either way it is the panel.
  • The screen goes black in a phone call and stays blackThe proximity sensor rather than the display. It sits in the assembly and it is a much smaller fault than it looks.
Before you spend anything

Is it definitely the screen?

A screen replacement is the right answer more often than not, and it is still worth ten minutes of checking. These are the patterns that change the job.

IfThe screen is black and the phone is completely dead
Do not book a screen. Nothing here tells us the display is at fault yet. This starts as a diagnostic, and it can be a battery, a charging fault or the board.
IfTouch fails only while charging
Try a different cable and plug first. Noise from a poor-quality charger produces exactly this, and it costs nothing to rule out.
IfLines or discolouration appeared with no drop and no impact
Worth a diagnostic. Spontaneous display faults are sometimes the panel and sometimes the board, and the difference matters to what you pay.
IfThe phone went in water and the display is misbehaving
This is a liquid damage assessment, not a screen booking. Fitting a new display onto a board that is still corroding wastes the part and your money.
IfBurn-in with no crack and no impact
The panel has aged. It is a display replacement and nothing else will change it, so it comes down to whether the phone is worth it to you.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.

    OLED, soft OLED and LCD: why one screen costs twice another

    What the €120 includes

    • The complete display assembly, glass and panel as one unit
    • Biometric and sensor components transferred from your original screen
    • Fitting, calibration and a full function test
    • 360-day warranty on the part and the workmanship

    Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.

    If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.

    Choose the part

    Two tiers, named before you agree.

    A screen is the one repair where the tier changes what you look at every day, so it is worth thirty seconds.

    iMEND Premium

    Original or manufacturer-grade part

    The panel the phone left the factory with. True Tone and the brightness curve are exactly as they were, and there is no parts notice in settings. It costs the most and on a newer phone it is often the right answer.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    A panel made to the original specification by somebody other than the manufacturer, tested for colour, brightness and touch before it goes in. On a phone that is three years old and going in a case, this is frequently what we would fit to our own.

    Priced at the counter

    The €120 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    The tell is not day one, it is month six: how the panel dims at the low end, whether touch keeps up with fast typing, and how the coating wears. We will say which tier we would put in your phone if it were ours.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Book online in about two minutes, or walk in without an appointment. Either way, describe the symptom rather than the repair. It is more useful to us.

    Free diagnostic

    We confirm the fault is the display and not something behind it. This costs nothing and it is the step that stops you paying for the wrong repair.

    You approve the price

    You get the exact figure before anything is opened. Nothing else is done without asking you first.

    The assembly is replaced

    The old display comes off, the biometric and sensor parts transfer across, the new assembly goes on and gets calibrated.

    Bench testing

    Touch, brightness, face or fingerprint unlock, front camera, earpiece and proximity, checked before we call you.

    Back in your hands

    Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Face unlock or fingerprint

    Whichever your device uses. On most phones the sensor lives in or under the display and moves across with it.

    Proximity

    Confirmed by making a call and putting the phone to your ear, which is the only way to know it truly works.

    Colour calibration

    Carried across where the tooling allows. If it cannot be kept on your device, we tell you before we start, not after.

    Rotation and the ambient light sensor

    Both sit behind the display and both are disturbed by the job.

    Will my data be safe?

    A screen replacement is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.

    We do need to switch the phone on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.

    Back the phone up before any repair. Not because we expect to lose anything, but because a phone that has already been dropped is a phone whose storage has already been shaken, and a backup costs nothing.

    Is it still water resistant afterwards?

    Treat the phone as no longer water resistant after any repair, including ours.

    A manufacturer's IP68 rating is measured on a brand new, factory sealed device under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.

    Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.

    If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPhone 11 Pro Max screen questions.

    €120, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    There is nothing to gain by waiting. The glass and the display are bonded together on an OLED panel, so a crack sitting on the surface today is sitting on the display layer as it spreads. The repair does not get cheaper and the phone gets less usable.

    Usually, yes. Ghost touch is normally a failing digitiser, which is part of the display assembly, so a replacement resolves it. Tell us if it only happens while charging, because that points at the charger rather than the phone and would save you the repair.

    We stop and tell you. You get the cause, the price and the option to say no. No additional paid work happens without your approval, and if we cannot fix the phone at all you pay nothing.

    That depends on the grade you choose and we tell you which one is going in before you agree. A genuine service part where one exists for your model, otherwise a premium aftermarket panel. The 360-day warranty is the same either way, and we will not describe a part as original when it is not.

    No. A screen replacement does not touch your storage. Back it up anyway, because that is good advice on any day, not just the day a repair is booked.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

    RoseTrustpilot

    Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

    Padraig SwanTrustpilot

    Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin

    finn burkeTrustpilot

    Got a Premium Screen Repair for an unbelievable cheap price. Made a booking and was very impressed with their customer service help and knowledge. Fitted in another part as well which badly needed fixing. The whole fixing process was 30 minutes!! I was very impressed with my overall experience!!! Thank you

    Cormac ByrneTrustpilot

    I have fixed my iPhone SE screen camera and battery at Imend Drumcondra branch This was my second visit at imend. Reliable fast mobile repair service! Can't recommend enough

    sleepknapperTrustpilot

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

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    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPhone 11 Pro Max screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic