Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
iPhone 11 Pro Max water damage treatment in Dublin
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
Your price€25Assessed first, then quoted
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
iPhone 11 Pro Max, from 2019, with a 6.5 inch Super Retina XDR OLED display and the A13 Bionic chip. It charges over Lightning and it unlocks with Face ID. There is a stainless steel frame, and it is rated IP68. The first iPhone with three cameras in a square block, in the larger Pro size, with a matt glass back and rounded rather than flat sides. Ireland gets the A2218.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a water damage treatment.
- It will not turn on since getting wetBring it in rather than charging it. Putting power through a wet board is what turns a recoverable phone into a dead one.
- The speaker is muffled or cracklingWater in the speaker mesh. Sometimes it clears, often it has already taken the driver.
- It charges intermittently since the spillCorrosion in the port. Charging a corroded port makes it worse quickly.
- It behaved fine and then started restartingClassic delayed corrosion, usually one to three weeks after the event.
- The speaker is muffled sinceWater in the mesh. Sometimes it clears and often the driver has already gone.
- The screen is patchy or discolouredLiquid under the display, and the panel is often the least of what is wrong.
Before you spend anything
Is it definitely the liquid?
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
IfIt is wet right now
Turn it off and leave it off. Do not charge it, do not press the buttons, and do not put it in rice. Rice does nothing but hold moisture against the phone. Bring it in as soon as you can.
IfYou need what is on it more than the phone itself
Say so first. If data matters more than the handset we work in a different order, and starting the wrong way round can cost you both.
IfIt went in salt water or anything sugary
Treat it as urgent. Both are far more aggressive than clean water and the window before permanent damage is much shorter.
IfOnly one thing is wrong, like the speaker
Have the whole device assessed anyway. One symptom after a soaking rarely means only one thing is affected.
IfThe data matters more than the phone
Say that first. Recovering the data and recovering the phone are sometimes different routes, and starting the wrong way round can cost you both.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
Nobody here will call a part original when it is not. If what fits your phone is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the €25 includes
- Full disassembly and inspection of the board
- Ultrasonic cleaning of affected components
- A written assessment of what is recoverable before anything is charged for
- The cost of the assessment taken off the repair if you go ahead
You will not find work on the bill you did not agree to. If something else shows up while the phone is open, we stop and ask rather than deciding for you.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Power draw
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Every function afterwards
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
Every port and every button
Because corrosion spreads to whatever it can reach, not only to the part you noticed.
Cameras, speakers and microphones
All of them are moisture-sensitive and all of them are checked before it goes back.
Will my data be safe?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Will it still survive a splash?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPhone 11 Pro Max repairs.
Another model
Water damage treatment for other iPhone models.
Asked all the time
iPhone 11 Pro Max screen questions.
€25, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often, and it is worth saying that is the priority before we start rather than after.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPhone 11 Pro Max screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic