iPhone XS charging port repair in Dublin

A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.

Your price70Usually same day

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

iPhone XS, from 2018, with a 5.8 inch Super Retina HD OLED display and the A12 Bionic chip. It charges over Lightning and it unlocks with Face ID. It is rated IP68. Externally almost identical to the iPhone X. Two vertical cameras, a stainless steel frame, and gold as a colour option, which the X never had. A2097 is the model sold here.

iPhone XS repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

The faults a charging port repair puts right.

  • Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
  • Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
  • Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
  • It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
  • The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
  • It stopped charging after a soakingDo not plug it in. Charging through a corroded port is what turns a repairable phone into a board job.
Before you spend anything

Is it definitely the charging port?

This is the repair most often quoted when it is not needed, so it is worth going through properly.

IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfIt got wet and then stopped charging
This is a liquid damage assessment first. Corrosion spreads, and fitting a new port onto a corroding board wastes the part.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.

The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €70 includes

    • The port inspected and cleaned before anything is replaced
    • A replacement charging assembly where cleaning is not enough
    • Charging and data transfer both tested
    • 360-day warranty on the part and the workmanship

    No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.

    Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.

    Choose the part

    Two tiers, named before you agree.

    A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.

    €85

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.

    €70

    The €70 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.

    The repair is carried out

    Carried out here in Drumcondra rather than sent away, by people who do this repair daily.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Charging from the wall

    With the phone drawing real current, not just showing the lightning bolt.

    Plug retention

    The cable should click and hold with no angle needed. If it does not, the job is not finished.

    Cable retention

    A cable that will not stay in is not a repair we call finished.

    Fast charge negotiation

    Checked with a charger that supports it, because a port can charge slowly and look fine.

    What happens to what is on it?

    We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.

    The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.

    Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.

    Is it still water resistant afterwards?

    After any repair, ours included, work on the assumption that the device is no longer water resistant.

    The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.

    We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.

    If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPhone XS screen questions.

    €70, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.

    Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.

    Yes. Wireless charging does not use the port at all, which is also a useful way to keep a phone going until you can get the port sorted.

    It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.

    Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Fixed my 12 pro charging port in a few minutes. Great price and great service

    emellettTrustpilot

    I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended

    dop krishnaTrustpilot

    I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house

    Mary MeehanTrustpilot

    The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.

    RoseTrustpilot

    Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.

    Antonia QuirkeTrustpilot

    Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.

    Padraig SwanTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

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    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPhone XS screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic