iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counteriPhone XS speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
Your price€85Usually same day
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
iPhone XS, from 2018, with a 5.8 inch Super Retina HD OLED display and the A12 Bionic chip. It charges over Lightning and it unlocks with Face ID. It is rated IP68. Externally almost identical to the iPhone X. Two vertical cameras, a stainless steel frame, and gold as a colour option, which the X never had. A2097 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a speaker & microphone repair.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- You cannot hear callers on the earpieceThe earpiece speaker, which sits in the display assembly on most models.
- Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
- It got quiet after a soakingWater in the mesh. Sometimes it dries out, often the driver has already gone.
- It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
- Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfIt is quiet rather than silent
Look at the speaker grille in a good light. Compacted lint and dust muffle a loudspeaker very effectively and a careful clean is often the whole repair.
IfSound works on headphones or Bluetooth but not the speaker
That confirms the speaker rather than anything upstream, which is useful and saves a diagnostic.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
What the €85 includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe €85 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
A real phone call
Both directions. It is the only test that proves the earpiece and the call microphone together.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Proximity
Checked at the same time, since it sits beside the earpiece and gets disturbed with it.
Volume across the range
Quiet and loud, because a damaged driver often passes at low volume and rattles at high.
What happens to what is on it?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Will it still survive a splash?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPhone XS repairs.
Another model
Speaker & microphone repair for other iPhone models.
Asked all the time
iPhone XS screen questions.
€85, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
I had a sim issue not working I have been to this shop my iPhone 14 was fixed rapidly and it's working now this mobile shop was grate I can recommend anyone to go for any mobile phone repair imend is brilliant phone repair shop Dublin near my house
The screen stopped working on my iPhone 13 mini - it had recently been repaired elsewhere. I got a warm welcome in the shop, and a phone to borrow while mine was in for diagnostics and repair. An issue with the battery was also detected and I am very happy with the new screen and battery and appreciated the excellent service and communication.
Imend provide a very professional and helpful service. They successfully transferred the data from an Android phone to an iPhone. Their customer service was excellent. I would highly recommend them and I would be very happy to use their services again.
Amazing place and very professional staff. Brought iPad for repair. They diagnosed the issue, replaced battery and gave new leads for charging. Also repaired an iPhone with motherboard issues and screen cover. I can't recommend them enough. Best repair and sales for all makes of mobile phones and devices. We are very lucky to have these in our doorstep in Drumcondra.
Excellent staff members at imend mobile phone repair shop did well on my iPhone screen protector with privacy film I'm definitely going to recommend i have been here before fast repair centre imend drumcondra Dublin
Help full friendly service had everything I needed at Imend iPhone repair Dublin phone Repair shop Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPhone XS screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic