Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
More than one symptom, or a fault that comes and goes, worked out properly before anybody quotes you for a part.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The MacBook Air 15-inch (M2) came out in 2023, with a 15.3 inch Liquid Retina LCD display and the M2 chip. It carries MagSafe 3, two Thunderbolt and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. The first Air at 15 inches, with six speakers where the 13-inch has four. Same flat body as the 13-inch M2, just larger. The one sold in Ireland is A2941.
A diagnostic is not a repair, it is the step that stops you paying for the wrong one.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Diagnostics from €25. A clean-up check is free.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
Done at our Drumcondra bench by the technicians who do this every day.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
The three things that explain most faults before anything is opened.
End to end, because a fault in one often points at something else entirely.
All of them, so nothing turns up as a surprise a week later.
Including the ones you did not mention, since damage rarely lands in only one place.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€30, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually while you wait. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Air 15-inch (M2) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
No. The diagnostic is from €25, you get told what has failed and what it costs, and there is no fee if we cannot fix it.
Usually while you wait for the straightforward ones. An intermittent fault sometimes has to be left running for a few hours to catch it, and we will tell you at the counter if that is likely.
Then you pay nothing and take the phone away knowing what is wrong with it. That is a legitimate outcome and it happens often.
No. It is free, it is honest, and there is no fee if we cannot fix the device.
Usually the same day. Where a fault only shows itself under load we sometimes need to leave the device running, and we tell you that at the counter.
Only with your say-so. You get the cause, the price and the option to say no before any paid work starts.
Then that is what we tell you, and you pay nothing. We would rather lose a repair than sell one that does not make sense.
We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.
Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
Yes, including VAT, the part, the fitting and the testing. If we find something else once we are inside, we ring you before doing anything, and you can say no and pay nothing.
Usually. A phone that shows nothing is often a phone whose screen is dead rather than a phone that is dead, and the two look identical from the outside. Finding out which is free.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic