iMEND Premium
Original or manufacturer-grade part
The manufacturer's own driver. Worth specifying on a phone you intend to keep a long time.
Priced at the counterMacBook Pro 14-inch (M2 Pro/Max) speaker & microphone repair in Dublin
Sound that has gone quiet, crackly or absent, and callers who cannot hear you, put right and tested on a real call.
PriceAfter diagnosticWe confirm the exact price before any work begins. Diagnostics from €25, and if we cannot fix it you pay nothing for the repair.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
MacBook Pro 14-inch (M2 Pro/Max), from 2023, with a 14.2 inch Liquid Retina XDR, mini-LED display and the M2 Pro or M2 Max chip. It carries MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. Nothing on the outside tells it from the M1 Pro 14-inch. About This Mac, or the number under the case, is the only way. Ireland gets the A2779.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a speaker & microphone repair.
- Callers cannot hear youThe microphone rather than the speaker. There are several in the phone and it is worth knowing which.
- Music and video are quiet or cracklingThe loudspeaker at the bottom of the phone, and often just packed with pocket lint.
- Callers cannot hear you but voice notes record fineDifferent microphones for different jobs. It narrows this to the call microphone.
- Crackling at high volume onlyA damaged driver. It usually gets worse and it does not recover.
- It went quiet gradually over monthsVery often compacted lint rather than a failed speaker. A careful clean is sometimes the whole repair.
- Sound cuts out when the phone is squeezedA connector rather than the speaker. Worth opening and checking before ordering a part.
Before you spend anything
Is it definitely the speaker?
Half the phones that arrive here with no sound have nothing wrong with the speaker.
IfCallers cannot hear you but voice notes record fine
Different microphones. That tells us which one to look at and makes it a smaller job.
IfIt has been silent since a screen repair somewhere else
The earpiece sits in the display assembly and is easy to disturb. Bring it in.
IfIt stopped after the phone got wet
Assess the liquid damage first. A new speaker in a corroding phone is money wasted.
IfIt is quiet rather than silent
Look at the grille in a good light. Compacted lint muffles a loudspeaker very effectively long before it silences it.
IfSound works on Bluetooth and headphones but not the speaker
Confirms the speaker rather than the board, which is the cheaper of the two.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
What the Diagnostic includes
- The speaker or microphone replaced, or cleaned where that is enough
- Every audio path tested, not only the one that failed
- A real call made before the phone goes back
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Diagnostics from €25. A clean-up check is free.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
Speakers and microphones are small parts and the tier gap on them is the smallest on this list.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification. On a speaker this is hard to fault and it is what most of these repairs use.
Priced at the counterThe price for this repair is confirmed after a diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
Before any of this, let us look at the grille. Compacted pocket lint muffles a loudspeaker very effectively, and where a clean fixes it that is what you pay for and no part goes in at all.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Loudspeaker at volume
Held at full, because a failing driver sounds fine quietly and buzzes when pushed.
Earpiece and loudspeaker separately
They are different parts and a fault in one says nothing about the other.
Every microphone
Call, video and the noise-cancelling one, because they are used for different things.
A real phone call
Made and answered, since that is the only test that proves the path end to end.
Will my data be safe?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Will it still survive a splash?
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other MacBook Pro 14-inch (M2 Pro/Max) repairs.
Another model
Speaker & microphone repair for other Mac models.
MacBook Air 13-inch (M4)After diagnosticMacBook Air 15-inch (M4)After diagnosticMacBook Air 15-inch (M3)After diagnosticMacBook Air 13-inch (M3)After diagnosticMacBook Pro 14-inch (M4)After diagnosticMacBook Pro 16-inch (M4)After diagnosticMacBook Pro 16-inch (M3)After diagnosticMacBook Pro 14-inch (M3)After diagnostic
Asked all the time
MacBook Pro 14-inch (M2 Pro/Max) screen questions.
We quote it after a diagnostic, from €25, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 14-inch (M2 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
Very often, yes. The loudspeaker grille packs with pocket lint and it muffles sound long before it silences it. We clean and test before quoting a replacement, and where the clean fixes it that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which is a smaller job than it sounds.
Sometimes, because on most models the earpiece is part of the display assembly. Tell us what the sound is doing when you book and we will check both together rather than doing one and finding the other.
Very often, yes. The grille packs with pocket lint and it muffles sound long before it silences it. Where a clean fixes it, that is what you pay for.
There is more than one microphone in the phone and they are used for different things. That symptom usually points at the call microphone specifically, which makes it a smaller job.
Gently, with a soft dry brush and the phone switched off. Never a pin and never compressed air into the grille.
Sometimes, because on most phones the earpiece is part of the display assembly. Tell us what the sound is doing when you book so we check both.
A speaker or microphone is one of the cheaper parts in a phone, so usually yes.
That is the microphone, which is a different part. Sound you cannot hear is the earpiece or the loudspeaker. Tell us which way round it is and we will know where to look, though the diagnostic confirms it either way.
Often that is dirt rather than a fault. Speaker mesh packs with pocket lint and it deadens the sound gradually enough that you do not notice until it is bad. A clean is quick and cheap, and we try that before quoting for a part.
On older models, yes. On Apple silicon and most recent Intel MacBooks, memory and storage are soldered to the board and cannot be changed. Tell us the model and we will say straight away.
Yes, anywhere in Dublin, Monday to Friday. Tell us where you are and we arrange a time. Outside Dublin we are not set up for collection, so the device would need to come to the shop.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Trusted in Dublin
Customer reviews
Highly recommend! Great service
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Went in to get my phone fixed last week, great service, friendly staff
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your MacBook Pro 14-inch (M2 Pro/Max) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic