iMEND Premium
Original or manufacturer-grade part
The manufacturer's own cell. On an iPhone it keeps the battery health readout working without a service notice, which is the practical difference most people notice.
Priced at the counterMicrosoft Surface Laptop battery replacement in Dublin
A battery that no longer holds a day, shuts the phone down early or has started to swell, replaced and tested before it goes back in your hands.
Your price€8015 to 45 minutes
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Microsoft Surface Laptop. It carries whatever that machine shipped with, confirmed from its own label. Microsoft laptops are identified by the model number on the underside, printed as a four digit code. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a battery replacement.
- Flat by the afternoonThe clearest sign. A battery is a consumable: it is rated for a few hundred full cycles and then it stops holding what it used to.
- Dies in the coldChemistry, not a fault in itself. A healthy battery slows in the cold and recovers; a worn one drops off a cliff and does not come back until it is charged.
- The screen or back is lifting at one edgeA swelling battery pushing the phone apart. This one is genuinely urgent: bring it in rather than pressing it back down.
- Battery health well down, or a service messageMost phones report capacity against new. Below about 80 percent most people notice it, and the device may also be throttling to avoid shutdowns.
- Charging stops well short of a hundred percentSometimes battery health management doing its job, sometimes the cell. Worth checking which before replacing anything.
- The phone is hot on the back doing very littleA cell working harder than it should. Heat and short life travel together.
Before you spend anything
Is it definitely the battery?
A battery is the right answer most of the time, and it is worth ruling out the two things that imitate it.
IfIt drains fast but only since a recent update or a new app
Check Settings, Battery for what is actually using it before replacing anything. Software can empty a healthy battery in a morning, and a new cell will not fix that.
IfIt drains fast and Battery Health still reads above 85 percent
Worth a diagnostic. A board fault or something staying awake in the background looks identical from the outside, and a battery would not fix either.
IfThe glass is lifting off the frame
Replace the battery, and do it soon. Fitting a new screen over a swelling battery just breaks the new screen.
IfIt got much worse right after a software update
Give it a few days. Reindexing after an update genuinely does flatten a phone, and it settles.
IfCharging is slow as well as short
Check the port before the battery. A dirty port charges slowly and a worn cell empties quickly, and they are two different repairs.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Parts are ordered against the number printed on the component, not the name on the box, because the same model name covers very different hardware. What we are fitting is confirmed to you first, and it carries 360 days of cover.
Where a genuine manufacturer part is available for your laptop we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
What the €80 includes
- A new battery, fitted and cycled
- The old cell removed and recycled properly
- Charging, current draw and health checked after fitting
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
On a battery the tier is not about how it looks. It is about whether the cell holds the capacity printed on it.
Value Edition
Premium aftermarket, tested to the same standard
A cell made to the original specification with cycle data behind it. We will fit this happily; what we will not fit is a cell nobody can tell us how it was stored or what it tested at.
Priced at the counterThe €80 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
A cell sold as 3,300mAh that actually holds 2,900 shows full health on day one and falls off a cliff at eight months. That is the entire reason we are not the cheapest battery in Dublin.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Free diagnostic
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
Done at our Drumcondra bench by the technicians who do this every day.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Health reporting
What the device reports about the new cell, so you know before you leave rather than a week later.
Heat
Felt and measured while charging. A battery that runs hot from day one is going back out.
Health reporting after the swap
Confirmed in settings where the device reports it, so you can see the number for yourself before you leave.
Seal and adhesive
Refitted with fresh adhesive so the phone closes the way it did before it was opened.
What happens to what is on it?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Microsoft Surface Laptop repairs.
Another model
Battery replacement for other Laptop models.
Asked all the time
Microsoft Surface Laptop screen questions.
€80, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
15 to 45 minutes for most phones. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Treat it as urgent. A swelling cell is under pressure and pushing your screen off its frame. Stop charging it, stop pressing the screen back down, and bring it in. We dispose of swollen cells properly rather than putting them in a bin.
No. This is hardware work and we do not go into your photos, messages or accounts. Back the phone up before any repair as a matter of course.
Two to three years of normal use before it is noticeably worse. Apple and most Android makers rate a cell to hold around eighty percent of its capacity after several hundred full charge cycles, and Irish weather and fast charging both take their toll.
It can, and not because the battery is a speed part. Phones slow themselves down to avoid shutting off when a cell can no longer deliver peak current. Replace the cell and that throttling stops.
Yes, until it starts shutting down unexpectedly or the case stops sitting flat. Either of those is the point where it stops being a convenience question.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Recently purchased an iPhone 12 here, very impressed came with 100% battery health, very reasonable price and great service! Would recommend.
Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Microsoft Surface Laptop screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic