Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Microsoft Surface Laptop water damage treatment in Dublin
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The Microsoft Surface Laptop. It carries whatever that machine shipped with, confirmed from its own label. Microsoft laptops are identified by the model number on the underside, printed as a four digit code. Bring the machine or send us a photo of that label and we can confirm the part before you commit to anything.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
The faults a water damage treatment puts right.
- It went in water and still worksThe most deceptive one. Corrosion starts immediately and keeps going, so a phone that survived the swim often fails days later.
- It will not turn on since getting wetBring it in rather than charging it. Putting power through a wet board is what turns a recoverable phone into a dead one.
- It works now and it went in last weekThe most deceptive outcome there is. Corrosion started the moment it got wet and it does not stop on its own.
- The screen is patchy or discolouredLiquid under the display, and the panel is often the least of what is wrong.
- It has started restarting weeks laterDelayed corrosion catching up. Tell us when it happened, because it changes where we look.
- The camera is fogged from insideMoisture behind the lens. It rarely dries out and it usually means the module.
Before you spend anything
Is it definitely the liquid?
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
IfIt went in salt water or anything sugary
Treat it as urgent. Salt and sugar are far more aggressive than clean water and the window before permanent damage is much shorter.
IfIt got wet weeks ago and has only just started misbehaving
That is corrosion catching up and it is still worth assessing. Tell us when it happened, because it changes where we look.
IfOnly one thing is wrong, like the speaker
Still assess the whole phone. One symptom after a soaking rarely means only one thing is affected.
IfIt is wet right now
Turn it off and leave it off. No charging, no button pressing, and no rice. Rice does not draw moisture out of a sealed device, it just holds the phone somewhere humid while corrosion carries on.
IfIt went in salt water or anything sugary
Treat it as urgent. Both are far more aggressive than clean water and the window before permanent damage is much shorter.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Premium aftermarket parts chosen against the laptop's own part number rather than its model name. You are told what is going in before you agree to it, and the 360-day warranty covers the part and the work.
Some manufacturers still supply parts for these and some do not. You get told which situation yours is in rather than a vague reassurance.
What the Free diagnostic includes
- Full disassembly and inspection of the board
- Ultrasonic cleaning of affected components
- A written assessment of what is recoverable before anything is charged for
- The cost of the assessment taken off the repair if you go ahead
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Board inspection under magnification
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Power draw
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
Charge and discharge under load
A board that behaves at rest can fail the moment it is asked to do something.
Cameras, speakers and microphones
All of them are moisture-sensitive and all of them are checked before it goes back.
Will my data be safe?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other Microsoft Surface Laptop repairs.
Another model
Water damage treatment for other Laptop models.
Asked all the time
Microsoft Surface Laptop screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No. It is the most persistent myth in phone repair. Rice does not draw moisture out of a sealed device, it holds the phone in a humid pocket and buys corrosion more time. Turn the phone off and bring it in.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Often, and it is worth saying that is the priority before we start rather than after.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend
Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .
Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!
Imend phone repair shop near me Excellent service
Very good customer service very good products I recommend
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your Microsoft Surface Laptop screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic