iMEND Premium
Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterA port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
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The PlayStation 4 arrived in 2013, with the AMD Jaguar eight core chip. Round the back it has HDMI, two USB, optical audio on the launch models and Ethernet. Two layers with a sloped top on the launch models, or a flatter matt body on the slim revision. Both are still very repairable and both take a standard 2.5 inch drive. CUH-1xxx or CUH-2xxx is the model sold here.
This is the repair most often quoted when it is not needed, so it is worth going through properly.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
Premium aftermarket parts chosen against the console's own part number rather than its model name. You are told what is going in before you agree to it, and the 360-day warranty covers the part and the work.
Where a genuine manufacturer part is available for your console we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
You will not find work on the bill you did not agree to. If something else shows up while the console is open, we stop and ask rather than deciding for you.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counterPremium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You get the exact figure before any work starts. Nothing else happens without asking you first.
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
The repaired function and the things around it are checked before we call you.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
With the phone drawing real current, not just showing the lightning bolt.
Both, because a port can carry power and have lost its data pins.
A cable that will not stay in is not a repair we call finished.
Checked with a charger that supports it, because a port can charge slowly and look fine.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.
Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.
Carefully, with the phone off and a wooden toothpick. Never a pin or a paperclip, and never compressed air into the port. Bent pins turn a free clean into a paid replacement.
Usually same day. On many devices the port is a plug-in flex and it is quick; on others it is soldered to the board and that is bench work rather than counter work.
It will charge at the speed the phone was designed for, which is faster than a worn port manages. It will not make the phone charge faster than it did when it was new.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
I had a great experience getting my phone fixed. The staff was friendly and efficient, and my phone works perfectly now. It was also not expensive. Highly recommend their service!
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic