Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
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The PlayStation 4 arrived in 2013, with the AMD Jaguar eight core chip. Round the back it has HDMI, two USB, optical audio on the launch models and Ethernet. Two layers with a sloped top on the launch models, or a flatter matt body on the slim revision. Both are still very repairable and both take a standard 2.5 inch drive. CUH-1xxx or CUH-2xxx is the model sold here.
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
We source against the part number the console itself carries. That is the only way to be sure of a fit, and it is why we sometimes need the machine in front of us before quoting. Every part carries the 360-day warranty.
Where a genuine manufacturer part is available for your console we will tell you, and we will tell you what it costs against the alternative. Nothing is described as original unless it is.
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
Done at our Drumcondra bench by the technicians who do this every day.
We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Corrosion is visible long before it is fatal, and that is what decides whether the phone is worth repairing.
Checked on the bench before the phone is ever switched on, because a short will do more damage the moment it gets power.
A board that behaves at rest can fail the moment it is asked to do something.
All of them are moisture-sensitive and all of them are checked before it goes back.
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Often, yes, and it is worth saying that is the priority before we start rather than after.
No. It is the most persistent myth in phone repair. Rice does not pull moisture out of a sealed device; it holds the phone somewhere humid and gives corrosion more time. Turn it off and bring it in.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Turn it off, leave it off, and bring it in. Hair dryers push moisture further in and heat is hard on a board that is already compromised.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Excellent service very kind staff at imend mobile repair shop drumcondra
Best place, best people
Caz is a legend gave me a good deal looked after me good fella thanks mate
Very good customer service very good products I recommend
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic