Repairs others refuse
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your Xbox Series X.
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.
Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.
Genuine, service or premium aftermarket, named and priced before you agree to anything.
A repair is a hardware job. There is deliberately no field in our system for a device passcode.
When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.
We quote the Xbox Series X after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If a part needs ordering we tell you at the counter, before you commit.
Often yes, and the sums are better than people expect. Parts for the Xbox Series X are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.
Yes. Stick drift is a worn potentiometer in the thumbstick module, and the fix is replacing the module rather than the whole controller. It is a common repair and much cheaper than a new controller.
Sometimes, briefly. Contact cleaner can settle a drifting stick for a few weeks, but once the track inside is worn it comes back. We will tell you honestly which one yours is.
Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.
360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.
Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.
You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.
That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.
PlayStation 4 and 5, Xbox One and Series S and X, and Nintendo Switch including Lite and OLED. HDMI ports, controller drift, overheating, fans, storage and cleaning.
4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.
Plain terms are fineEvery one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.
Nothing to payButtons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.
Tested end to endHighly recommend! Great service
Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.
Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic