Xbox Series X Controller Drift Repair in Dublin

Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
Xbox Series X
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your Xbox Series X.

  • Character moves on its own
  • Stick does not centre
  • Input registers without touching the stick

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Analogue stick module replaced
  • Calibration and input testing
  • 360-day warranty on parts and workmanship

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

The difference

The bench is in the building.

Nothing here is posted to a depot in another country and nothing is done by somebody you cannot talk to. That is why we can look at a device again the next morning if it needs it.

Repairs others refuse

Board-level work, older models and devices written off elsewhere. Refused is not the same as unrepairable.

A tier you choose

Genuine, service or premium aftermarket, named and priced before you agree to anything.

Nothing read, nothing kept

A repair is a hardware job. There is deliberately no field in our system for a device passcode.

Told when to walk away

When a repair costs more than the device is worth, we say so. It loses us the job and keeps the customer.

Asked all the time

Common questions.

We quote the Xbox Series X after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually same day. If a part needs ordering we tell you at the counter, before you commit.

Often yes, and the sums are better than people expect. Parts for the Xbox Series X are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.

Yes. Stick drift is a worn potentiometer in the thumbstick module, and the fix is replacing the module rather than the whole controller. It is a common repair and much cheaper than a new controller.

Sometimes, briefly. Contact cleaner can settle a drifting stick for a few weeks, but once the track inside is worn it comes back. We will tell you honestly which one yours is.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

PlayStation 4 and 5, Xbox One and Series S and X, and Nintendo Switch including Lite and OLED. HDMI ports, controller drift, overheating, fans, storage and cleaning.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

Getting it here

Bring it down, or stay where you are.

Over the counter

  • Richmond Road, off Drumcondra Road Lower
  • Nine to six weekdays, ten to five Saturday
  • Most people wait rather than come back
Find us

We come to you

  • Anywhere in Dublin, weekdays
  • Two to four working days, tracked both ways
  • Nothing to pay if we cannot fix it
Arrange a pickup
The order of things

Diagnose first, quote second.

Describe the symptom

You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.

Plain terms are fine

The device gets tested

Every one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.

Nothing to pay

Fixed, checked, handed back

Buttons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.

Tested end to end
Trusted in Dublin

Customer reviews

Highly recommend! Great service

Tia AttewellTrustpilot

Excellent service and the staff were so friendly and helpful. My sons Nintendo controller broke and they went above and beyond to fix it. Would definitely go back.

SandraTrustpilot

Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

Michael o'neillTrustpilot

Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.

DavidTrustpilot

Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.

Roy CarolanTrustpilot

Excellent customer service, supportive staff detailed explanations of all products and great value for your money Note: HIGHLY RECOMMENDED

declan lawlorTrustpilot

All reviews

The numbers

Counted across four platforms.

1,442 on DoneDeal

1,404 on Adverts.ie

Added up rather than rounded up. 4,017 in total.

Get your Xbox Series X working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic