Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Usually 2 to 3 working days. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Book this if you are seeing any of the following on your Xbox Series X.
Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.
No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
We quote the Xbox Series X after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually 2 to 3 working days. If a part needs ordering we tell you at the counter, before you commit.
Often yes, and the sums are better than people expect. Parts for the Xbox Series X are widely supplied and cost less than they did when it was the current model, so the repair is cheaper now than it would have been then. We quote it against what the device is worth and say plainly if it does not add up.
Normally a day or two, because it is microsoldering rather than a parts swap. The old port is removed with hot air, the pads are cleaned and checked, and the new one is aligned and reflowed under a microscope.
Almost always. An HDMI port repair is a fraction of the price of a replacement console, and everything else about yours keeps working, including the drive and the games installed on it.
Very often, especially if the cable and the TV input are known good, or if the port feels loose. The port is soldered to the board, so replacing it is microsoldering work under a microscope rather than a parts swap.
Stop plugging cables in. Each attempt bends them further and can lift the pads off the board, which turns a routine port replacement into a much bigger repair. Bring it in as it is.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
That is a cooling problem and it is one of the most common jobs we see. Dust in the heatsink and dried thermal paste. A full strip, clean and repaste is a same-day job and it makes an audible difference.
You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.
No. The diagnostic is free whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Book online in about two minutes, or walk in to Drumcondra without an appointment. Either way you get a price before anything is opened.
Takes two minutesWe find the actual fault rather than swapping the easiest part. If the real problem is cheaper than you feared, that is what you pay.
No charge to lookFitted, bench-tested end to end, and back in your hands with a 360-day warranty on parts and workmanship.
360-day warrantyI had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
Excellent service, really clear explanation and itemised breakdown of the costs. Friendly and helpful staff. Highly recommend.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Greate communication and very easy to deal with. Very happy with my new phone, thank you Imend, best phone shop in Dublin highly recommended..
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend
Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic