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Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counteriPad Air (5th gen) charging port repair in Dublin
A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad Air (5th gen) arrived in 2022, with a 10.9 inch Liquid Retina LCD display and the M1 chip. It charges over USB-C and it unlocks with Touch ID in the top button. There is an aluminium frame. Flat sides, a Touch ID top button and the front camera on the short edge. It is externally very close to the 10th generation iPad, which is why the model number matters here. The one sold in Ireland is A2588.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a charging port repair actually fixes.
- Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
- Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
- The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
- The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
- It got hot around the port while chargingStop using that cable. A hot port is worth looking at before it takes the board with it.
- It charges wirelessly but not with a cableConfirms the port rather than the battery, which narrows the job considerably.
Before you spend anything
Is it definitely the charging port?
This is the repair most often quoted when it is not needed, so it is worth going through properly.
IfIt stopped charging suddenly with no drop
Try another cable and another plug first. Cables fail far more often than ports and it costs nothing to rule out.
IfIt got wet and then stopped charging
This is a liquid damage assessment first. Corrosion spreads, and fitting a new port onto a corroding board wastes the part.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfYou can see grey fluff when you shine a light in
That is the fault. A careful clean is often the whole repair and it costs a fraction of a port replacement.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your tablet is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the Free diagnostic includes
- The port inspected and cleaned before anything is replaced
- A replacement charging assembly where cleaning is not enough
- Charging and data transfer both tested
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
Choose the part
Two tiers, named before you agree.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Charging from the wall
With the phone drawing real current, not just showing the lightning bolt.
Data over the cable
Because power and data run on separate pins and a port can pass one and fail the other.
Plug retention
The cable should click and hold with no angle needed. If it does not, the job is not finished.
Microphone and speaker
Both sit on or beside the charging assembly on most phones and both get disturbed during the repair.
Will my data be safe?
Nothing about this repair requires reading what is on the device, and nobody here does.
Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.
Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.
Is it still water resistant afterwards?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad Air (5th gen) repairs.
Another model
Charging port repair for other iPad models.
Asked all the time
iPad Air (5th gen) screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.
Yes. Wireless charging does not use the port at all, which is also a useful way to keep a phone going until you can get the port sorted.
Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.
Carefully, with the phone off and a wooden toothpick. Never a pin or a paperclip, and never compressed air into the port. Bent pins turn a free clean into a paid replacement.
Usually same day. On many devices the port is a plug-in flex and it is quick; on others it is soldered to the board and that is bench work rather than counter work.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad Air (5th gen) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic