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Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counteriPad Pro 12.9-inch charging port repair in Dublin
A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
iPad Pro 12.9-inch, from 2022, with a 12.9 inch Liquid Retina XDR mini-LED with ProMotion display and the M2 chip. Charging is over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. The large Pro with a mini-LED backlight, two rear cameras and a small black LiDAR window beside them. A2764 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a charging port repair actually fixes.
- Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
- Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
- It charges only when you hold the cable at an angleWorn contacts or a port that has been pulled sideways. Holding it is the last stage before it stops entirely.
- The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
- It charges wirelessly but not with a cableConfirms the port rather than the battery, which narrows the job considerably.
- It stopped charging after a soakingDo not plug it in. Charging through a corroded port is what turns a repairable phone into a board job.
Before you spend anything
Is it definitely the charging port?
This is the repair most often quoted when it is not needed, so it is worth going through properly.
IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfIt charges from the wall but not from a computer
Power and data are different pins. That narrows it to the port rather than the battery or the board, which is useful to know before we open anything.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfTwo different cables both fail
Now it is the phone. One cable failing is a cable; two is a port.
IfYou can see grey fluff when you shine a light in
That is the fault. A careful clean is often the whole repair and it costs a fraction of a port replacement.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your tablet. If the honest answer is premium aftermarket, that is what we say at the counter.
What the Free diagnostic includes
- The port inspected and cleaned before anything is replaced
- A replacement charging assembly where cleaning is not enough
- Charging and data transfer both tested
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
The price is confirmed to you before anything begins, and it does not move afterwards unless you agree to something else.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Collected from Drumcondra, or returned to your door if we picked it up. Covered for 360 days.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Data over the cable
Because power and data run on separate pins and a port can pass one and fail the other.
Plug retention
The cable should click and hold with no angle needed. If it does not, the job is not finished.
Cable retention
A cable that will not stay in is not a repair we call finished.
Fast charge negotiation
Checked with a charger that supports it, because a port can charge slowly and look fine.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Will it still survive a splash?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad Pro 12.9-inch repairs.
Another model
Charging port repair for other iPad models.
Asked all the time
iPad Pro 12.9-inch screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
No, and this is the repair most often replaced when it did not need to be. A very large share of phones that will not charge have compacted pocket lint holding the plug a fraction short of the pins. We clean and test first, and where that fixes it, that is what you pay for.
Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.
Most of it is pocket lint. Emptying the port every few months with a toothpick keeps it from packing down, and a case with a covered port helps if you carry the phone loose.
It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.
Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
Imend phone repair shop near me Excellent service
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
This shop is fantastic! Even supplied a loan phone for free while they repaired mine. Very reasonable price and fast too. Also sell new, used and refurb phones with all the gear. Life savers!!
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad Pro 12.9-inch screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic