iPad Pro 13-inch (M4) charging port repair in Dublin

A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.

Your price110Usually same day

Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.

Mon to Sat 10 to 6

4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot

The iPad Pro 13-inch (M4) came out in 2024, with a 13 inch Ultra Retina XDR tandem OLED with ProMotion display and the M4 chip. Charging is over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. The thinnest iPad Apple has made, with the front camera on the long edge rather than the short one, and the first iPad screen to use OLED. The one sold in Ireland is A2925.

iPad Pro 13-inch (M4) repair in Dublin
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs
What this fixes

Why people book a charging port repair.

  • Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
  • Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
  • The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
  • It charges from a plug but the computer will not see itData pins rather than power pins. Same port, and it tells us which side of it has failed.
  • The cable falls out on its ownLint packed behind the contacts, or a port whose retention clips have worn. The first is a clean and the second is a replacement.
  • It got hot around the port while chargingStop using that cable. A hot port is worth looking at before it takes the board with it.
Before you spend anything

Is it definitely the charging port?

This is the repair most often quoted when it is not needed, so it is worth going through properly.

IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfIt got wet and then stopped charging
This is a liquid damage assessment first. Corrosion spreads, and fitting a new port onto a corroding board wastes the part.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.

If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.

What parts do we fit?

Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.

The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.

    Genuine, OEM and aftermarket: what the words actually mean

    What the €110 includes

    • The port inspected and cleaned before anything is replaced
    • A replacement charging assembly where cleaning is not enough
    • Charging and data transfer both tested
    • 360-day warranty on the part and the workmanship

    You will not find work on the bill you did not agree to. If something else shows up while the tablet is open, we stop and ask rather than deciding for you.

    A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.

    Choose the part

    Two tiers, named before you agree.

    A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.

    iMEND Premium

    Original or manufacturer-grade part

    The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.

    Priced at the counter

    Value Edition

    Premium aftermarket, tested to the same standard

    Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.

    Priced at the counter

    The €110 on this page is our standard quote for this repair. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.

    This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.

    The parts we use, in full

    How we do it

    From the counter to back in your hand.

    Tell us what it is doing

    Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.

    Free diagnostic

    Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.

    You approve the price

    You get the exact figure before any work starts. Nothing else happens without asking you first.

    The repair is carried out

    It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.

    Bench testing

    We test what we replaced and everything that sits beside it, because that is where a rushed repair shows up.

    Back in your hands

    Yours again, from the counter or by courier, with 360 days of cover on the part and the work.

    Before it goes back

    What we test every time.

    A repair is not finished when the part is fitted. It is finished when the things around it have been checked.

    Plug retention

    The cable should click and hold with no angle needed. If it does not, the job is not finished.

    Microphone and speaker

    Both sit on or beside the charging assembly on most phones and both get disturbed during the repair.

    Charge and data on the same port

    Both, because a port can carry power and have lost its data pins.

    Accessories through the port

    Headphones or a dongle where your device uses them, since they run through the same connector.

    What happens to what is on it?

    Nothing about this repair requires reading what is on the device, and nobody here does.

    Testing is a different matter. To prove a repair works we have to turn the device on and use it, which sometimes means asking for your passcode. Say no if you prefer and we will show you exactly which checks we cannot complete without it. Where you do give it, it is written on the paper docket and the docket is shredded. There is deliberately no field for a passcode in our system.

    Take a backup before you come in. It is free, it takes two minutes on a device that still works, and it is the one thing nobody regrets having done.

    Is it still water resistant afterwards?

    After any repair, ours included, work on the assumption that the device is no longer water resistant.

    The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.

    We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.

    If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.

    The 360-day warranty

    Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.

    What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.

    No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.

    Three ways to get it to us

    • Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
    • We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
    • Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.

    Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.

    Asked all the time

    iPad Pro 13-inch (M4) screen questions.

    €110, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.

    Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.

    Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.

    Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.

    Carefully, with the phone off and a wooden toothpick. Never a pin or a paperclip, and never compressed air into the port. Bent pins turn a free clean into a paid replacement.

    Usually same day. On many devices the port is a plug-in flex and it is quick; on others it is soldered to the board and that is bench work rather than counter work.

    Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.

    iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

    Why bring it here

    An independent workshop, not a kiosk.

    We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.

    Diagnosed, not guessed

    Every device is tested before we quote, so you are not paying for a part that was never the problem.

    Parts that last

    Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.

    Your data stays yours

    Hardware-only repairs. We never read, copy or move anything on your device.

    No fix, no fee

    If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.

    Trusted in Dublin

    Customer reviews

    Fixed my 12 pro charging port in a few minutes. Great price and great service

    emellettTrustpilot

    I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended

    dop krishnaTrustpilot

    The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!

    JackTrustpilot

    I had a great experience with the guys, they helped me get started with my new phone, they didn't push me to go for the most expensive items, they respected what I was looking for.

    James DoranTrustpilot

    Highly recommend! Great service

    Tia AttewellTrustpilot

    Excellent service pleasure to deal with this is my 3rd time purchasing a phone from them.

    Michael o'neillTrustpilot

    All reviews

    Trusted in Dublin

    4,017+ five-star reviews.

    1,442 on DoneDeal

    1,404 on Adverts.ie

    Over a decade in Drumcondra. 10,000+ repairs.

    Get your iPad Pro 13-inch (M4) screen fixed today.

    Walk in to Drumcondra without an appointment, or book online and we will have the part ready.

    Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic