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Original or manufacturer-grade part
The manufacturer's own flex. Worth it on a phone still under its own warranty or one you intend to keep for years.
Priced at the counteriPad Air 11-inch charging port repair in Dublin
A port that has stopped charging, charges only at an angle, or drops out while plugged in, cleaned or replaced and tested before it goes back.
PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad Air 11-inch arrived in 2024, with a 11 inch Liquid Retina LCD display and the M2 chip. It charges over USB-C and it unlocks with Touch ID in the top button. There is an aluminium frame. Touch ID in the top button, one rear camera and the front camera on the long edge. That last detail separates it from the 5th generation Air. A2902 is the model sold here.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a charging port repair.
- Will not charge at allNothing when you plug in. Sometimes the port, sometimes the cable, occasionally the battery or the board, which is why we look first.
- Only charges held at an angleThe classic worn or dirty port. The pins are not making contact until you push the plug where it should not need to go.
- Stops and starts while plugged inThe connection is intermittent. Often lint compacted at the bottom of the port holding the plug a millimetre short.
- The cable feels looseA plug that no longer clicks in is telling you the port has worn or something is packed into it.
- It got hot around the port while chargingStop using that cable. A hot port is worth looking at before it takes the board with it.
- It charges wirelessly but not with a cableConfirms the port rather than the battery, which narrows the job considerably.
Before you spend anything
Is it definitely the charging port?
This is the repair most often quoted when it is not needed, so it is worth going through properly.
IfIt charges when you press the plug in hard
Very often compacted pocket lint rather than a failed port. We clean and test before quoting a replacement, and frequently the clean is the whole repair.
IfIt charges from the wall but not from a computer
Power and data are different pins. That narrows it to the port rather than the battery or the board, which is useful to know before we open anything.
IfThe phone is dead and does not respond to any charger
Start with a diagnostic. A dead phone is not the same problem as a bad port, and we would rather find out which before you pay.
IfIt charges fine but slowly
Try another plug first. Slow charging is very often the charger rather than the phone.
IfIt has never charged properly since a repair elsewhere
The port sits close to a lot of other flexes. Worth having it opened and checked rather than replaced blind.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your tablet. If the honest answer is premium aftermarket, that is what we say at the counter.
What the Free diagnostic includes
- The port inspected and cleaned before anything is replaced
- A replacement charging assembly where cleaning is not enough
- Charging and data transfer both tested
- 360-day warranty on the part and the workmanship
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Choose the part
Two tiers, named before you agree.
A charging port is a flex assembly rather than a tuned component, so the tier matters less here than almost anywhere else.
Value Edition
Premium aftermarket, tested to the same standard
Made to the original specification and, on a port, genuinely hard to fault. Fast charging negotiates the same, data works the same, and it costs less.
Priced at the counterThe price for this repair is confirmed after a free diagnostic. Which tier suits your device is a conversation at the counter, and the price for each is on the table before you decide. The 360-day warranty is the same on both, because we would not offer a tier we did not think would last.
This is one of the repairs where we will tell you to take the cheaper tier and put the difference towards a case. The part is not where a port repair goes wrong; the fitting is.
How we do it
From the counter to back in your hand.
Tell us what it is doing
Walk in during opening hours or book ahead, whichever suits. Tell us what the device is actually doing rather than what you think the fix is.
Free diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Charging from the wall
With the phone drawing real current, not just showing the lightning bolt.
Data over the cable
Because power and data run on separate pins and a port can pass one and fail the other.
Fast charge negotiation
Checked with a charger that supports it, because a port can charge slowly and look fine.
Accessories through the port
Headphones or a dongle where your device uses them, since they run through the same connector.
Will my data be safe?
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Is it still water resistant afterwards?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad Air 11-inch repairs.
Another model
Charging port repair for other iPad models.
Asked all the time
iPad Air 11-inch screen questions.
We quote it after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Carefully, with the phone off and something non-metallic like a wooden toothpick. Do not use a pin, a paperclip or compressed air. The pins bend and once they are bent the clean becomes a replacement.
Most of it is pocket lint. Emptying the port every few months with a toothpick keeps it from packing down, and a case with a covered port helps if you carry the phone loose.
Very often, and it is the first thing we check. Pocket lint compacts at the bottom of the port a little further with every cable insertion until the plug can no longer reach the pins. Where a clean fixes it, that is what you pay for.
It is a workaround, not a fix. It is slower, it makes more heat, and you still cannot move files or use wired accessories.
Almost always lint and sideways force. Charging with the phone in a pocket, or lying on a bed with the cable under tension, pushes against a connector that was designed to take the plug straight in and nothing else.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
Fixed my 12 pro charging port in a few minutes. Great price and great service
I went city centre for repair my phone they said 65 euros to replace my charging port, one of my friend recommended Imend shop, I came here for repair, same thing they did for 40 euros and very quick service, trust guys recommended
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
The staff are very good and helpful at imend phone repair shop in Drumcondra.
Help me moving my phone data great customers services at imend phone repair shop drumconda branch.
Went in to get my phone fixed last week, great service, friendly staff
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad Air 11-inch screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic