Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Fans loud constantly. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
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The MacBook Air 13-inch (M4) arrived in 2025, with a 13.6 inch Liquid Retina LCD display and the M4 chip. It carries MagSafe 3, two Thunderbolt 4 and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. Sky Blue is only sold on the M4 Air. The camera in the notch is the 12MP Center Stage camera rather than the 1080p one on earlier Airs. The one sold in Ireland is A3240.
Where Apple supplies a service part for this component, that is what goes in. Where it does not, we fit premium aftermarket and say so. Which of the two you are getting is settled before you agree to anything, and the 360-day warranty does not change between them.
We will not describe a part as genuine, original or Apple certified unless that is what is going into your laptop. If the honest answer is premium aftermarket, that is what we say at the counter.
No additional paid work happens without your approval. If the diagnostic finds something behind the part we are replacing, we stop, explain it and confirm the cost first.
Diagnostics from €25. A clean-up check is free.
Dublin collection and return is available on weekdays if you cannot make it in. Nothing about the price or the cover changes because the courier brought it.
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
Nothing is opened or ordered until we know what failed. There is no charge for this and no obligation to go ahead afterwards.
You get the exact figure before any work starts. Nothing else happens without asking you first.
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Pick it up from Richmond Road or have it couriered back across Dublin. Either way it carries the 360-day warranty.
This is hardware work. We do not need to go into your photos, messages or accounts to do it, and we do not.
We do need to switch the device on and use it to test the repair, so we may ask for your passcode. If you would rather not hand it over, tell us and we will show you what we cannot verify without it. Any passcode you give us goes on the paper docket and the docket gets shredded. It is never stored in our system.
Back the device up before any repair. Not because we expect to lose anything, but because a device that has already been dropped is one whose storage has already been shaken, and a backup costs nothing.
Treat the device as no longer water resistant after any repair, including this one.
An IP rating is measured on a brand new, factory sealed device in a laboratory. It is a description of how that device left the factory, not a property it keeps. Heat, age and everyday knocks degrade the seal long before anybody opens it, which is why phones that have never been repaired still let water in.
Opening a device means cutting through adhesive. We refit with fresh adhesive, which gives you back a physical seal that keeps rain and splashes out. What we will not do is claim the original rating is restored, because there is no way for us or for any independent shop in Ireland to test that.
If the device lives near water, tell us when you book. It changes what we recommend and it is a two minute conversation rather than a surprise afterwards.
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
€80, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually same day. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Air 13-inch (M4) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
On a laptop or console that is almost always dust packed into the heatsink, plus thermal paste that has dried out after a few years. Both are serviceable. Left alone the heat shortens the life of everything around it.
That points at the battery or something drawing current it should not. Worth a diagnostic rather than waiting, particularly if it is also losing charge quickly.
Yes. It makes no difference where a device came from, whether it was bought here, abroad or second hand. Bring it in.
Bring it in and we do it again at no cost, for 360 days from the repair, on the part and the workmanship both. That does not cover new accidental damage, which we will always be straight with you about.
No. These are hardware repairs and we do not open, copy or erase anything on the device. Back it up first anyway, because any device that already has a fault can fail further while it is being worked on.
360 days on parts and workmanship. If the same fault comes back and it was not caused by new damage, we repair it again at no cost. Accidental damage, liquid damage after the repair and cracked glass are not covered.
You pay nothing. No fix, no fee covers the diagnostic and the handling, so the only time you pay is when the device comes back working. If a repair turns out to cost more than the device is worth, we tell you that instead of doing it.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.
For common faults on common models, yes, and the price is on the page you are reading. For anything with no clear symptom, liquid damage especially, nobody can price it honestly without opening it, so we do that for free first.
Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.
On older models, yes. On Apple silicon and most recent Intel MacBooks, memory and storage are soldered to the board and cannot be changed. Tell us the model and we will say straight away.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Hardware-only repairs. We never read, copy or move anything on your device.
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Went in to get my phone fixed last week, great service, friendly staff
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
The assistant came out to my car and advised on the best position of a mobile holder. Very pleasant and helpful.
This mobile shop is really excellent incustomer service and friendliness top men here..
Brilliant seller would 100% recommend this store and this gentleman, so nice to deal with and the product is amazing. Imend
Excellent service , got a plug and a lead for 25 euro excellent value, will definitely return and become a regular client!
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic